Jasmeet Bassan
Brampton,ON
Summary
Over 3 years of experience in project management, specializing in managing remote vendors and cross-disciplinary stakeholders within the financial and warehouse sectors. Skilled in Software Development Life Cycle (SDLC) management, driving stakeholder satisfaction, and delivering innovative solutions for business needs. Certified in Predictive Project Management Fundamentals and holds an MBA in Operations Management. Computer skills: MS Project, Microsoft Office (Word, Excel, PowerPoint). Hands-on experience in SQL, PL/SQL, Python, Shell Scripting, Java, and JavaScript. Multilingual: Fluent in English, Hindi, and Punjabi.
Overview
5
5
years of professional experience
Work History
Manager
Oriedge
12.2020 - Current
- Led a 10-member remote team to elevate scrap auto parts sales at Four Leap LLP, exceeding delivery norms by 15%
- Maintained and installed logical and physical specifications for a functioning remote site
- Implemented communication channels such as RingCentral, Google meet and HubSpot to facilitate collaboration with clients
- Monitored team performance via Google BI, provided regular feedback, and implemented strategies to address any challenges or barriers
- Strengthened client relationships, ensuring timely information exchange and responsiveness, securing new long-term contracts
- Implemented VPN (Virtual Private Network) solution for 8 on-site systems, enhancing data security and facilitating secure remote access to network resources
- Managed quarterly server updates on 2 servers, ensuring timely implementation of critical patches and enhancements to maintain system security, reliability, and performance
- Negotiated contracts and secured licensing with NASA, creating partnerships and collaboration opportunities
- Conducted research with AI bot to offer insights on stock reviews, using technology to enhance investment strategies
- Project: Invoicing Application - Developed with Wave for Oriedge to streamline invoicing, improve accuracy, and boost billing efficiency
- Project: BI Transformation - Implemented ELT to migrate interactions from RingCentral to Google BI, resolving inconsistencies and streamlining report generation
Support Coordinator IT
Clear Summit Group
02.2020 - 04.2020
- Ensured consistent support for business users on PCs and mobile devices, maintaining productivity with minimal downtime
- Authored SOPs and led knowledge transfer sessions, enhancing team efficiency and operational consistency
- Set up software, workstations, laptops, and Vonage phones for integrated technology use in workplace
- Supported smooth office transitions by relocating computer equipment, minimizing workflow disruptions
- Maintained accurate IT equipment inventory, ensuring resource availability for operations
- Managed new user setups for LAN, Outlook, and internet, streamlining onboarding process
- Collaborated with teams to provide customer service and resolve technical issues
Education
Certificate - Life Coach - Roles And Responsibilities
Alison
Ireland03.2024
Certified in Fundamentals of Predictive Project Management - undefined
PMI Project Management Institute
Toronto01.2024
Certificate of Training in Integrated Accessibility Standards Regulations - undefined
Oriedge
Brampton01.2021
Boot Camp - Data Analytics
University of Toronto
Toronto, ON09.2019
MBA - Operations
Southern New Hampshire University
01.2012
Bachelor of Engineering - Information Technology
University of Mumbai
Mumbai01.2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
Languages
English
Native or Bilingual
French
Elementary
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Affiliations
- Project Management Institute
- Institute of Electrical and Electronics Engineers
- Toastmasters
Timeline
Manager
Oriedge
12.2020 - Current
Support Coordinator IT
Clear Summit Group
02.2020 - 04.2020
Certified in Fundamentals of Predictive Project Management - undefined
PMI Project Management Institute
Certificate of Training in Integrated Accessibility Standards Regulations - undefined
Oriedge
MBA - Operations
Southern New Hampshire University
Bachelor of Engineering - Information Technology
University of Mumbai
Certificate - Life Coach - Roles And Responsibilities
Alison
Boot Camp - Data Analytics
University of Toronto
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