Client-oriented professional with experience in sales, service and training. Proficient in delivering high-quality results, enhancing team performance, and creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
WIRELESS SALES REPRESENTATIVE
The Mobile Shop
10.2022 - Current
Deliver exceptional customer service in-store or over the phone by addressing clients' inquiries, recommending suitable wireless solutions, and ensuring a positive and personalized shopping experience.
Maintain in-depth knowledge of devices, data plans and pricing to effectively communicate product value and achieve consistent success in meeting and exceeding monthly sales and customer satisfaction goals.
Support daily store operations, including transactions, inventory management, and maintaining an organized retail environment.
DINING-TABLE ATTENDENT
Mirch Masala Restaurant
07.2022 - 09.2022
Provided welcoming and personalized customer service, ensuring a positive dining experience and high guest satisfaction.
Coordinated effectively with team members to manage orders, streamline service, and maintain a professional, organized dining environment.
EDUCATION COUNSELLOR
Akal Educational Services
07.2021 - 12.2021
Counseled students on academic goals, career pathways, and IELTS test preparation strategies to help them achieve desired scores.
Monitored student progress, offered constructive feedback, and implemented strategies to help learners improve their performance.
Education
Associate Degree - Science
Capilano University
North Vancouver, BC
06.2024
Skills
Effective communication and customer service
Organization and Time management
Detail orientation and Multitasking
Teamwork and Reliability
Ability to work under pressure
Proficient in Microsoft Office Suite and POS systems