Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmeen Panesar

Brampton,ON

Summary

Dedicated quality professional with over 15 years of expertise in developing and implementing quality, food safety, occupational health and safety, and environmental management systems. Demonstrates a strong commitment to continuous improvement and optimization of organizational processes in dynamic environments. Proven track record of enhancing operational efficiency and achieving compliance under various licensing schemes.

Overview

24
24
years of professional experience

Work History

Quality Assurance Manager: CES

Mother Parker's Tea & Coffee
Mississauga, Ontario
01.2024 - Current
  • Developed aseptic specifications for various systems within the facility.
  • Collaborated with cross-functional teams to identify areas of improvement to meet the specifications and requirements for a low-acid beverage manufacturing facility, in accordance with regulatory requirements in both the US and Canada.
  • Provided regulatory and food safety guidance on the requirements for new equipment for aseptic operations.
  • Provided guidelines on the requirements for successful operational requirements, including commissioning, validation of equipment, processes, and cleaning and sanitation.
  • Provided guidance in the approval and management of new suppliers for aseptic requirements.

Quality Assurance Manager: EcoCup & CES

Mother Parker's Tea & Coffee
Mississauga, ON
10.2021 - 01.2024
  • Enhanced food safety culture by initiating a World Food Safety Day program in 2022, and by executing management-led GMP inspections.
  • Leveraged existing technology to enhance, execute, and trend GMP inspections.
  • Optimized operator quality checks and verifications by implementing a digital verification system for the majority of the packaging lines, effectively reducing human error and reducing paper.
  • Provided guidance and management support on key operational functions for the aseptic liquid extracts project.
  • Successfully led the operation through new customer and unannounced GFSI audits, attaining and maintaining excellent scores.
  • Maintained organic and kosher certifications, and supported in the Fairtrade and RFA audits.
  • Collaborated with the leadership team to onboard major new customers, identified needs, and coordinated resource allocation to deliver quality standards on time and within budget.
  • Established protocols to troubleshoot material issues while ensuring minimal impact on quality metrics.
  • Successfully qualified a new tea line with customer endorsement.
  • Coordinated with leadership teams on continuous improvement projects and activities.
  • Achieved a 90% reduction in quality incidents by ensuring adherence to operational practices and by promoting a culture of quality and food safety.
  • Executed opportunities to best cultivate a learning organization, allowing employees to develop their maximum potential in alignment with their passions and talents.

Quality Assurance Manager: Tea & Solubles

Mother Parker's Tea & Coffee
Ajax, ON
06.2020 - 09.2021
  • Effectively implemented and maintained the SQF GFSI scheme, demonstrating excellence by obtaining a 99% audit score.
  • Effectively managed all customer-driven and regulatory audits.
  • Ensured the maintenance of regulatory site licenses.
  • Supplemented the site QMS with NHP requirements per USDS and Canadian regulatory requirements.
  • Ensured the management and maintenance of the quality and food safety management system, pertaining to the contract manufacturing program.
  • Provided oversight and management support for both plant and corporate initiatives, including new equipment installations, the dietary supplement program with NHP licensing requirements, and the corporate documentation harmonization project.
  • Active member of the overall plant leadership team, providing management support to all company-sponsored initiatives.
  • Provided leadership to the quality team through employee development and engagement, and performance management, by promoting a culture of quality.

Quality Systems Manager

Joriki Inc.
Pickering, ON
06.2018 - 06.2020
  • Managed and updated food safety management systems across multiple facilities in accordance with updated regulatory and customer requirements (FSSC 22000, SFCR, NHP) for aseptic, ESL, and hot fill beverage operations.
  • Developed a strategic plan in collaboration with the corporate leadership team for the execution of key business objectives, including the startup of low-acid beverage manufacturing capabilities across multiple sites.
  • Responsible for updating and maintaining the corporate recall plan, and acted as the corporate recall coordinator.
  • Streamlined management systems by developing and implementing an integrated management system across multiple sites (ISO 9001, ISO 45001, ISO 14001).
  • Implemented statistical process controls across multiple sites, and reviewed performances against those controls to drive continuous improvement.
  • Effectively attained and sustained regulatory licensing across multiple manufacturing facilities.
  • Ensured the effective implementation of standard operating procedures and internal testing protocols for microbiological methods and chemical testing protocols across multiple sites to ensure regulatory and customer compliance.
  • Responsible for leading continuous process improvement strategies and preventative and corrective actions to facilitate operational efficiency while ensuring product quality.
  • Effectively created and implemented the corporate supplier approval program.
  • Responsible for managing all client-driven, GFSI-driven, and regulatory agency audits across multiple manufacturing facilities.
  • Developed and implemented the Corporate COVID-19 Pandemic Response Plan.

Quality Assurance Manager

Joriki Inc.
Delta, BC
02.2009 - 06.2018

• Provided leadership, management support, program development, and implementation to ensure the successful start-up of a new juice manufacturing facility (chilled and aseptic processes).
• Managed aspects of product development, and effectively coordinated with supply chain, manufacturing, and logistics to ensure a successful execution.
• Developed quality metrics to ensure the attainment of quality goals and targets, while ensuring continuous improvement opportunities.
• Developed and implemented the Company's SOPs and Quality Assurance and Food Safety Programs (HACCP) for juice processing—chilled and aseptic processes. Effectively managed the chemical testing and microbiological programs.
• Assisted in the development and implementation of the quality and food safety management system in accordance with ISO 9001 and FSSC 22000.
• Assisted in the development and implementation of the occupational health, safety, and environmental management systems in accordance with OHSAS 18001 and ISO 14001.

• Implemented statistical process controls (SPCs) to ensure an efficient and cost-effective operation while achieving consistent product quality.
• Developed and maintained customer formulations, production efficiencies, and product costing programs.

• Assisted management in implementing the company's policies and goals.

Responsible for all client audits, consumer complaints investigation, and new product launches.
• Developed staff training programs for GMPs, sanitation, food defense, food safety, and occupational health and safety.
Responsible for the recruitment, training, and development of the quality assurance team.

Quality Assurance Manager

Vision Plastics Inc.
Langley , BC
03.2008 - 02.2009

• Responsible for the development and implementation of the internal quality management system for blow molding and injection molding operations.
• Developed and implemented internal testing protocols.
• Developed SOPs and work instructions to ensure compliance to customer directed quality standards.
• Developed and implemented GMPs and promoted quality achievement and performance throughout the organization.
• Developed and implemented effective health and safety policies and procedures and provided employee training.

Quality Assurance Manager

Omega Nutrition
Vancouver, BC
03.2007 - 03.2008
  • Responsible for the development, implementation and monitoring of the quality assurance programs in relation to natural health products (NHPs).
  • Responsible for the maintenance of multi-site licensing requirements NHP, Organic, NSF.
  • Developed and managed the quality assurance programs in both the Canadian and US facilities.
  • Developed and implemented GMP's, sanitation procedures, and OHS initiatives.
  • Primary contact for regulatory and customer audits.
  • Facilitated testing procedures to ensure label compliance in both Canadian and US markets.
  • Responsible for the recruitment, training, evaluation and the development of the quality assurance team.
  • Responsible for the development of raw material quality standards and testing protocols; as well as the development of supplier quality guidelines.

Quality Assurance Administrator

Que Pasa Mexican Foods
Richmond, BC
08.2005 - 12.2006

• Assisted in the development of the Company's Quality and Food Safety Programs.
• Facilitated employee training schedules for GMP, sanitation and OHS protocols.
• Responsible for investigating consumer complaints and providing the root cause for such complaints.
Assisted in the development of new product trials in fresh and bottled salsa operations as well as fried tortilla chip operations.
• Assisted in providing support to internal, customer directed and regulatory audits.
• Facilitated product testing to ensure regulatory label compliance.
• Developed Company SOPs as required.
• Participated in the development of supplier quality contracts.

Quality Assurance Coordinator

Golden Boy Foods
Burnaby, BC
08.2004 - 08.2005

• Assisted in the development of the Company's Quality and Food Safety programs.
• Assisted in the development of internal testing procedures for assessing the quality of peanut butter and snacking nuts.
• Coordinated testing procedures for consumer products and ensured label compliance in accordance with regulatory requirements.
• Assisted in the development and implementation of GMP's, sanitation procedures and OHS guidelines.
• Assisted in customer and regulatory audits.
• Assisted in the investigation of and providing the root cause analysis for consumer complaints
• Assisted in the development and implementation of raw material supplier quality contracts.

Quality Assurance Coordinator

Canadian Springs Water Company
Richmond, BC
03.2003 - 02.2004

• Developed and implemented the Company's quality programs for three bottling locations.
• Responsible for facilitating regulatory audits for three bottling locations.
• Responsible for facilitating the assessment of spring water supplier sources.
• Responsible for the development and implementation of testing procedures and requirements for raw and finished products.
• Responsible for the development and implementation of GMP, sanitation and OHS procedures.

Quality Control Technician

Lab Support, Canada
Vancouver, BC
05.2001 - 03.2003

• Responsible for the chemical and microbiological testing of milk and milk products.
• Responsible for verifying operational and quality parameters.
• Responsible for the verification of sanitation procedures.
• Responsible for the enforcement and verification of GMPs.

Education

Better Process Control School

Purdue University
04.2022

Internal Auditor

PCR Corp
02.2022

HACCP

PCR
Toronto, ON
04.2021

SQF Practitioner

PCR Corp.
Toronto, ON
03.2021

ISO 45001 Internal Auditor Certification

Omnex, Inc.
Ann Arbour, MI
02.2020

Food Defense Coordinator

AIB, International
Chicago, IL
2018

Food Fraud Training

AIB, International
Chicago, IL
2018

Sensory Training

Coca Cola Ltd
Peterborough, ON
2016

Internal Auditor Certification

Focus Consultants
ON
2013

Bachelor of Arts - Biological Sciences (Mn)

Simon Fraser University
Burnaby, BC
2001

Skills

  • Excellent experience in the development and implementation of internal quality and food safety management systems for new and existing manufacturing operations
  • Excellent experience across various food and beverage categories, including aseptic beverages, dry coffee and tea operations, dietary supplements, and dry powders
  • Adept in the development and implementation of internal management, and staff training programs and policies
  • Successful leader in facilitating internal, customer-directed, and regulatory audits
  • Experienced in the development and implementation of the measurement of quality and process metrics in increasing production efficiencies, while reducing consumer complaints
  • Excellent experience in the development and implementation of various management systems in accordance with the standards of SQF, ISO 9001, FSSC 22000, OHSAS 18001, ISO 45001, ISO 14001
  • Effective at attaining regulatory licensing across multiple manufacturing facilities: FDA, SFCR, and NHP
  • Excellent analytical and organizational skills, while ensuring attention to detail
  • Excellent management experience in developing, supporting, and leading cross-functional teams
  • Experienced in budget preparation

Timeline

Quality Assurance Manager: CES

Mother Parker's Tea & Coffee
01.2024 - Current

Quality Assurance Manager: EcoCup & CES

Mother Parker's Tea & Coffee
10.2021 - 01.2024

Quality Assurance Manager: Tea & Solubles

Mother Parker's Tea & Coffee
06.2020 - 09.2021

Quality Systems Manager

Joriki Inc.
06.2018 - 06.2020

Quality Assurance Manager

Joriki Inc.
02.2009 - 06.2018

Quality Assurance Manager

Vision Plastics Inc.
03.2008 - 02.2009

Quality Assurance Manager

Omega Nutrition
03.2007 - 03.2008

Quality Assurance Administrator

Que Pasa Mexican Foods
08.2005 - 12.2006

Quality Assurance Coordinator

Golden Boy Foods
08.2004 - 08.2005

Quality Assurance Coordinator

Canadian Springs Water Company
03.2003 - 02.2004

Quality Control Technician

Lab Support, Canada
05.2001 - 03.2003

Better Process Control School

Purdue University

Internal Auditor

PCR Corp

HACCP

PCR

SQF Practitioner

PCR Corp.

ISO 45001 Internal Auditor Certification

Omnex, Inc.

Food Defense Coordinator

AIB, International

Food Fraud Training

AIB, International

Sensory Training

Coca Cola Ltd

Internal Auditor Certification

Focus Consultants

Bachelor of Arts - Biological Sciences (Mn)

Simon Fraser University
Jasmeen Panesar