Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Jasmeen Kaur

Beaumont,AB

Summary

Results-driven professional with a strong background in customer support and data management, honed at Walmart. Proven ability to enhance service quality and optimize operational efficiency through collaboration and attention to detail. Skilled in data collection and entry, consistently delivering accurate results while fostering positive customer relationships.

Overview

4
4
years of professional experience

Work History

Associate

Bottle Bin Bottle Depot
Edmonton, Alberta
12.2022 - 03.2023
  • Managed daily operations of recycling and bottle collection processes.
  • Trained new employees on safety and operational procedures.
  • Assisted customers with inquiries regarding recycling services and processes.
  • Operated machinery for crushing and sorting bottles during processing.
  • Maintained cleanliness and organization of work areas to ensure safety standards.
  • Collaborated with team members to optimize workflow efficiency in the depot.

Cashier

HOME DEPOT
Prince George
01.2020 - 01.2022
  • Maintained clean and organized checkout area for optimal customer experience.
  • Collaborated with team members to manage high-volume rush periods effectively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.

Customer Service Associate

WALMART
Trail
09.2019 - 01.2020
  • Assisted customers with product inquiries and service requests.
  • Greeted customers and identified their needs.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Night Auditor

HOTEL BEST WESTERN PLUS
Trail
09.2018 - 09.2019
  • Maintained a detailed control log, tracking received items, and initiating actions to obtain missing data input.
  • Reviewed and edited data for completeness and accuracy, resolving discrepancies with plant supervisors to ensure data integrity.
  • Entered and collated data using manual and automated systems, converting volumes recorded using conversion factors.
  • Provided comprehensive clerical support, including maintaining filing systems, preparing reports, and liaising with supervisors for supplies.
  • Managed routine correspondence, answered telephone inquiries, and opened mail as directed.

House Keeping

HOTEL BEST WESTERN
Trail, BC
09.2018 - 07.2019
  • Ensured thorough dusting of all surfaces, including baseboards and ceiling fans.
  • Mopped hard surfaces and vacuumed carpets and rugs for cleanliness.
  • Scrubbed and sanitized sinks, showers, and bathtubs in bathroom areas.
  • Changed sheets and made beds to maintain organized bedrooms.
  • Washed, dried, folded, and stored clothing items efficiently.
  • Refilled trash can liners after performing emptying duties.
  • Dusted window sills and polished glass for clarity.

Education

Post Graduation - Business Management

SELKIRK COLLEGE
Castlegar, BC
01.2020

Bachelor of Commerce -

PUNJAB UNIVERSITY
India
01.2016

Skills

  • Data collection and entry
  • Data review and editing
  • Information management
  • Collaboration
  • Customer support
  • Attention to detail
  • Sales expertise

Activities

  • Awarded with Best Associate at Walmart twice.
  • Awarded with Best Business Project in College wide Business Pitch Competition.

References

References available upon request.

Timeline

Associate

Bottle Bin Bottle Depot
12.2022 - 03.2023

Cashier

HOME DEPOT
01.2020 - 01.2022

Customer Service Associate

WALMART
09.2019 - 01.2020

Night Auditor

HOTEL BEST WESTERN PLUS
09.2018 - 09.2019

House Keeping

HOTEL BEST WESTERN
09.2018 - 07.2019

Post Graduation - Business Management

SELKIRK COLLEGE

Bachelor of Commerce -

PUNJAB UNIVERSITY

Similar Profiles

CREATE PROFILE
Jasmeen Kaur