Versatile Web Developer & Business Analyst with a robust background in project management and technical support who is looking to enter the world of real-estate. Excelled in multitasking and critical thinking, ensuring project success and effective problem-solving. Skilled in Programming and Communication, consistently delivering solutions that enhance operational efficiency and team collaboration.
Insightful professional with many years of sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.
Overview
9
9
years of professional experience
Work History
Manager
Brooks Bottle Depot
Brooks, Alberta
04.2016 - Current
Part-time (3 days a week)
Oversee daily operations, maintaining efficiency and quality standards.
Conduct performance reviews for team members.
Interview prospective employees and provided input on hiring decisions.
Assigned tasks to employees and monitored productivity, performance and task completion.
Kept detailed records of all tasks completed during each shift.
Maintain contact with bottle depot associations and governing bodies to ensure all regulations and rules are being met
Attend conferences to stay up to date on industry trends and standards insuring the smooth operation of the Bottle Depot
Maintain customer satisfaction
Provide customer service to ensure customer satisfaction.
Handle daily administrative tasks efficiently.
Dance Instructor
Dhamak Punjab Di
Calgary, AB
09.2019 - 06.2024
Excel at teaching people basic and advanced dance steps and routines with 9 years of experience
Able to shift pace in teaching as needed by the student, ensuring no one feels left behind
Engaging with students to make sure that they understand routines and steps
I.T. Project Management Student
NRB Modular Solution
Calgary, AB
05.2023 - 09.2023
Spent 4 months as one of the few IT professionals in the company
Tasked with not only project management duties but everyday I.T duties as well
I.T. duties involved troubleshooting user permissions on PROCORE as well as other basic I.T Tickets
Project management duties included giving updates on projects to seniors as well as communicating with team leads working on the projects
Some more I.T. duties included giving access to users, creating new users on PROCORE.
Trusted with taking care of and storing invoices for numerous construction projects.
Web Developer & Business Analyst
Alberta Health Services
Calgary, AB
09.2022 - 04.2023
Spent the last 8 months working as a Web Developer and Business Analyst while also interacting with company professionals to solve basic I.T issues and ServiceNow Tickets
Performed web development tasks, managed projects efficiently, and provided technical support.
Able to multitask in busy environments while actively working on different projects and performing day to day I.T. duties
Used JavaScript, HTML, CSS, and PHP to not only develop the website but also troubleshoot and fix bugs created by previous work-term students
learned how to successfully manage my time and learn new things, all while working in a fast-paced environment.
Ensured timely completion of tasks involving code debugging, mentor updates, and system testing.
Able to take on extraneous workloads
Allocated additional responsibility for managing and developing a student led project.
Collaborated with mentors and peers to address ongoing project concerns through regular updates.
Mastered SharePoint functionalities and API troubleshooting within months.
Facilitated daily communication with callers to troubleshoot I.T issues effectively.
Education
Bachelor - Computer Information Systems
Mount Royal University
Calgary, AB
05-2024
Skills
Critical thinking
Communication
Professionalism
Teamwork
Programming
Application debugging
Responsive design
Java
JavaScript
C
SQL
Python
JQuery
Object-Oriented Programming
Data Structures
Web Development
HTML
CSS
Front-end development
Back-end development
Operating systems
Linux
Networking
Scripting
File system permissions
REGEX
Data Analysis
Azure
Power BI
Testing
Key Highlights
Critical Thinking: Able to properly analyze problems and find solutions while programming by thoroughly understanding the given problem looking at all possible outcomes and solutions
Communication: Able to explain small or complex ideas clearly and confidently to groups or individuals as demonstrated in many group projects and presentations throughout university
Professionalism: Diligent university student who has learned how to take responsibility and accountability while thriving in a fast-paced environment
Teamwork: Being a dancer on a team has made it easier to work with others and respond well in group assignments