Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jasmeen Kaur

Scarborough,ON

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in other roles.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Nike Store
09.2024 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Front Desk Receptionist and Kitchen Associate

Confused Kitchen
05.2024 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Office Administration And Health Services - Medical

Georgian College Ilac

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Complaint handling
  • Customer relations
  • Team development

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Certification

Food Handler (2024)

First Aid/ CPR (2024)

Security licence (2024)

Timeline

Customer Service Representative

Nike Store
09.2024 - 11.2024

Front Desk Receptionist and Kitchen Associate

Confused Kitchen
05.2024 - 08.2024

Office Administration And Health Services - Medical

Georgian College Ilac
Jasmeen Kaur