
Proven track record in customer service and cash handling demonstrated at Best Western Premier Executive Residency Hotel by enhancing guest satisfaction and reducing complaints through meticulous cleanliness and efficient time management. Skilled in teamwork and empathy, consistently met business needs with flexibility and high accuracy in transactions.
• Identify and assess customer's needs to achieve satisfaction.
• Greet customers warmly and determine their problems and needs.
• Handle customer complaints and provide appropriate solutions or alternatives to them.
Morning, Afternoon, Evening and Night shifts.