Jasmeen Gulati
Summary
Experienced in financial analysis and reporting, eager to pursue a new career path. Demonstrated ability to manage budgets and financial data in a fast-paced corporate environment, emphasizing accuracy and compliance. Expertise in applying analytical and organizational skills to support business objectives across various settings. Ready to contribute knowledge and dedication to drive the success of an organization.
Overview
1
1
year of professional experience
Work History
Customer Service and Sales Representative
Walmart Supercenter
08.2023 - 01.2025
- Executed exceptional customer service, resulting in a 20% increase in customer satisfaction scores through attentive and personalized interactions
- Efficiently processed sales transactions, consistently surpassing daily sales targets by 15%
- Played a pivotal role in maintaining inventory accuracy, contributing to a 10% reduction in stock discrepancies
- Assisted in training new staff, guiding customer service best practices and store procedures
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Merchandise Representative
SPAR Group
04.2024 - 01.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
Diploma - General Business
Georgian College
Barrie, ON04-2025
Skills
- Customer engagement
- Office administration proficiency
- Advanced Microsoft Office skills
- Multilingual communication: English, Punjabi, Hindi
- Service-oriented communication
- Client relationship management
- Strong verbal and non-verbal communication
- Strategic sales planning
- Critical thinking and problem resolution
- Analytical planning skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Merchandise Representative
SPAR Group
04.2024 - 01.2025
Customer Service and Sales Representative
Walmart Supercenter
08.2023 - 01.2025
Diploma - General Business
Georgian College
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