JASLYNE MEDINA
Mira Loma
Summary
Detail-oriented administrative professional with extensive experience in clerical operations, data entry, and records management within fast-paced environments. Proven ability to maintain accuracy, ensure compliance, and provide excellent public-facing customer service. Skilled in managing confidential information, coordinating office functions, and supporting organizational efficiency.
Overview
8
8
years of professional experience
4036
4036
years of post-secondary education
Work History
Admitting Representative
Pomona Valley Hospital
Pomona
12.2022 - Current
- Oversaw systematic documentation and maintenance of patient records, guaranteeing compliance with relevant policies and procedures.
- Reviewed and authenticated insurance and demographic details to enhance service timeliness and reliability.
- Optimized coordination of admissions and scheduling, resulting in increased efficiency and reduced patient wait times.
- Implemented onboarding procedures to ensure new staff effectively understand clerical processes and internal systems.
- Engaged with staff, patients, and departments to promote collaboration and ensure uninterrupted operations.
Administrative Clerk
REM X-Kaiser Permente
Moreno Valley
05.2021 - 01.2022
- Responded to requests for information from various individuals by reviewing medical documents.
- Verified accuracy of medical records ranging from 200-1200 patients daily by consistently updating patient information.
- Organized clinical documentation, treatment plans, and referrals.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Worked with medical teams, patients and families to implement effective treatment plans.
Sales Ambassador
Forever 21
Moreno Valley
04.2021 - 01.2022
- Promoted brand awareness through engaging customer interactions and product demonstrations.
- Assisted in maintaining visual merchandising standards to enhance store presentation.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new staff on operational procedures and customer engagement techniques.
- Increased sales by building strong relationships with clients and providing excellent customer service.
Sales Ambassador
Forever 21
Arcadia
01.2018 - 08.2020
- Utilized professional sales techniques to persuasively communicate with customers increasing sales by 10%
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Prepared merchandise for sales floor by pricing or tagging.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Payroll Clerk/Office Assistant
ARAS
East Los Angeles
11.2019 - 05.2020
- Initiated direct deposits and prepared manual checks for clientele's employees.
- Maintained payroll information by calculating, collecting and entering data.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Verified timekeeping records and handled any discrepancies with employees.
Office Assistant
Lucille And Edward R. Roybal Foundation
East Los Angeles
11.2018 - 05.2019
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office.
- Verified accuracy of business records by consistently updating clientele data.
- Processed invoices and expenses using excel spreadsheet to facilitate on-time payment by preparing check request.
- Organized, stored and retrieved files to enhance daily operations and support clients need.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Provided assistance for annual Non-profit fundraiser GALA by offering registration support as well as event preparation.
Education
High School Diploma -
Alhambra High School
Alhambra, CAGraphic Design
Glendale Community College
Glendale, CASkills
- Coverage confirmation
- Clinical data entry
- Task prioritization
- Data verification
- Microsoft software proficiency
- Data entry accuracy
Timeline
Admitting Representative
Pomona Valley Hospital
12.2022 - Current
Administrative Clerk
REM X-Kaiser Permente
05.2021 - 01.2022
Sales Ambassador
Forever 21
04.2021 - 01.2022
Payroll Clerk/Office Assistant
ARAS
11.2019 - 05.2020
Office Assistant
Lucille And Edward R. Roybal Foundation
11.2018 - 05.2019
Sales Ambassador
Forever 21
01.2018 - 08.2020
High School Diploma -
Alhambra High School
Graphic Design
Glendale Community College