Jaslyne V. Medina
Mira Loma
Summary
Proficient Assistant with extensive experience in managing administrative functions and facilitating company achievements. Strong capabilities in Customer Service and Clerical support. Noted for a robust work ethic and resilience in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Admitting Representative
Pomona Valley Hospital
12.2022 - Current
- Managed patient admissions, ensuring accurate data entry and compliance with hospital protocols.
- Coordinated insurance verification processes to facilitate timely patient care and reduce delays.
- Trained new staff on admission procedures and hospital systems, enhancing team efficiency and service quality.
- Streamlined patient check-in processes, improving workflow and reducing wait times for incoming patients.
- Collaborated with healthcare providers to ensure smooth transitions of care for admitted patients.
- Contributed to a positive work environment by providing support to fellow admitting representatives as needed.
- Developed positive relationships with physicians, nurses, and other hospital staff, fostering effective communication across departments.
- Effectively used hospital software systems to enter patient demographic information, verify insurance coverage, and schedule appointments when necessary.
Administrative Clerk
Kaiser Permanente
05.2021 - 2022
- Responded to requests for information from various individuals by reviewing medical documents.
- Verified accuracy of medical records ranging from 200-1200 patients daily by consistently updating patient information.
- Organized clinical documentation, treatment plans, and referrals.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Worked with medical teams, patients and families to implement effective treatment plans.
Sales Ambassador
Forever 21
04.2021 - 2022
- Promoted brand awareness through engaging customer interactions and product demonstrations.
- Assisted in maintaining visual merchandising standards to enhance store presentation.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new staff on operational procedures and customer engagement techniques.
- Increased sales by building strong relationships with clients and providing excellent customer service.
Sales Ambassador
Forever 21
01.2018 - 08.2020
- Utilized professional sales techniques to persuasively communicate with customers increasing sales by 10%
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Prepared merchandise for sales floor by pricing or tagging.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Payroll Clerk/Office Assistant
ARAS
11.2019 - 05.2020
- Initiated direct deposits and prepared manual checks for clientele's employees.
- Maintained payroll information by calculating, collecting and entering data.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Verified timekeeping records and handled any discrepancies with employees.
Office Assistant
Lucille And Edward R. Roybal Foundation
11.2018 - 05.2019
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office
- Verified accuracy of business records by consistently updating clientele data
- Processed invoices and expenses using excel spreadsheet to facilitate on-time payment by preparing check request.
- Organized, stored and retrieved files to enhance daily operations and support clients need
- Remained solutions-oriented in face of complex problems to assist management and overall business direction
- Provided assistance for annual Non-profit fundraiser GALA by offering registration support as well as event preparation
Education
Certificate - Graphic Design
Glendale Community College
Glendale, CA12.2017
High School Diploma -
Alhambra High School
Alhambra, CA03.2017
Skills
- Payment processing
- Coverage confirmation
- Data entry expertise
- Record organization
- Schedule optimization
- Cash flow oversight
- Written and oral communication
- Classification and tagging
- Accounting management
- Microsoft software proficiency
Timeline
Admitting Representative
Pomona Valley Hospital
12.2022 - Current
Administrative Clerk
Kaiser Permanente
05.2021 - 2022
Sales Ambassador
Forever 21
04.2021 - 2022
Payroll Clerk/Office Assistant
ARAS
11.2019 - 05.2020
Office Assistant
Lucille And Edward R. Roybal Foundation
11.2018 - 05.2019
Sales Ambassador
Forever 21
01.2018 - 08.2020
Certificate - Graphic Design
Glendale Community College
High School Diploma -
Alhambra High School