Summary
Overview
Work History
Education
Skills
Timeline
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Jasleen Sayaan

San Jose

Summary

Dynamic hospitality professional with extensive experience at Gen Korean BBQ House, excelling in customer service and team supervision. Proven ability to enhance guest satisfaction through effective conflict resolution and efficient inventory management. Skilled in training staff and maintaining operational excellence in fast-paced environments, ensuring memorable dining experiences.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Gen Korean BBQ House
San Jose
10.2018 - 06.2025
  • Trained and supervised staff to ensure consistent service quality.
  • Coordinated inventory management and supply ordering processes efficiently.
  • Processed customer feedback to enhance dining experiences and satisfaction.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Managed daily operations of a busy Korean BBQ restaurant.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Server

Gen Korean BBQ House
San Jose
05.2018 - 09.2018
  • Provided excellent customer service in a fast-paced dining environment.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Hostess

Gen Korean BBQ House
San Jose
03.2018 - 05.2018
  • Greeted and seated guests promptly to enhance dining experience.
  • Managed reservation system to optimize table turnover and guest flow.
  • Communicated wait times clearly to guests for improved satisfaction.

Education

Vocational Nursing Degree -

Unitek College
San Jose, CA
10-2023

High School Diploma -

Willow Glen High School
San Jose
06-2017

Skills

  • Customer service
  • Conflict resolution
  • Team supervision
  • Inventory management
  • Employee training
  • Communication skills
  • Time management
  • Problem solving
  • Phone etiquette
  • Promotional awareness
  • Patience and empathy
  • POS systems

Timeline

Assistant Manager

Gen Korean BBQ House
10.2018 - 06.2025

Server

Gen Korean BBQ House
05.2018 - 09.2018

Hostess

Gen Korean BBQ House
03.2018 - 05.2018

Vocational Nursing Degree -

Unitek College

High School Diploma -

Willow Glen High School

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Jasleen Sayaan