Jasleen Kaur
Edmonton,AB
Summary
Proactive leader with strong skills in customer service and financial analysis. Known for maintaining high efficiency and quality standards while implementing strategies that improve customer loyalty and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Church's Texas Chicken
Edmonton, Alberta
10.2024 - Current
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Early Childhood Educator
Ambleside Daycare
Edmonton, Alberta
12.2023 - 09.2024
- Collaborated with parents to discuss children's progress and developmental goals.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Promoted effective communication between staff members by participating actively in team meetings.
- Implemented appropriate strategies to manage challenging behaviors.
Education
Business Administration - Accounting
Northern Alberta Institute of Technology
Edmonton12-2025
Tally ERP Accounting Software
CBC Institute
Punjab, India08-2023
Skills
- Customer service
- Tax preparation
- Financial analysis
- Revenue management
- Financial management
- Business planning
- Data analysis
- Time management
- Marketing
- Computer skills
- Communication skills
Languages
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
Tally ERP Accounting Software
Timeline
Manager
Church's Texas Chicken
10.2024 - Current
Early Childhood Educator
Ambleside Daycare
12.2023 - 09.2024
Business Administration - Accounting
Northern Alberta Institute of Technology
Tally ERP Accounting Software
CBC Institute