JASLEEN KAUR
Brampton,Canada
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
2
2
years of professional experience
Work History
Security Guard
Fortress Security Guard Services
02.2022 - 07.2023
- Worked as a bank security guard, Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Technical Support Representative
Humber College
02.2022 - 06.2023
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored systems in operation and quickly troubleshot errors.
- Researched product and issue resolution tactics to address customer concerns.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
Line Cook
Lazeez Shawarma
02.2021 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Grilled meats and seafood to customer specifications.
- Produced adequate amounts of mise en place to make meal preparation easier.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Associate of Arts -
Lambton College
Mississauga, ON12-2022
Skills
- Verbal and Written Communication
- English Fluency
- Emergency Response
- Issue Identification
- Drive Vehicles
- Systems Evaluation
- Excellent Communication
- Decision-Making
- Self-Motivated
- Written Communication
- Interpersonal Communication
- Teambuilding
Languages
English
Full Professional
Timeline
Security Guard
Fortress Security Guard Services
02.2022 - 07.2023
Technical Support Representative
Humber College
02.2022 - 06.2023
Line Cook
Lazeez Shawarma
02.2021 - 09.2022
Associate of Arts -
Lambton College
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