Jasleen
Winnipeg,MB
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
GM and Fashion Lead Department Manager
Walmart
04.2024 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
Food Lead Department Manager
Walmart
07.2023 - 03.2024
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
CAP 1 Department Manager
Walmart
02.2023 - 07.2023
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed and implemented useful inventory management strategies to maximize sales.
Ecommerce Department Manager
Walmart
10.2021 - 02.2023
- Managed inventory efficiently, ensuring timely order fulfillment and minimized stock shortages.
- Developed comprehensive training materials for new hires, accelerating onboarding process and overall team efficiency.
- Coordinated logistics operations to ensure accurate order processing, timely deliveries.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Ecommerce Associate
Walmart
11.2020 - 10.2021
- Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
Education
Post Graduate Diploma - Data Analytics For Business
St. Clair College of Applied Arts And Technology
Windsor, ON04.2020
Skills
- Organizational Development
- Consistently meet goals
- Schedule Management
- Project Planning
- Efficient multi-tasker
- Team training and development
Timeline
GM and Fashion Lead Department Manager
Walmart
04.2024 - Current
Food Lead Department Manager
Walmart
07.2023 - 03.2024
CAP 1 Department Manager
Walmart
02.2023 - 07.2023
Ecommerce Department Manager
Walmart
10.2021 - 02.2023
Ecommerce Associate
Walmart
11.2020 - 10.2021
Post Graduate Diploma - Data Analytics For Business
St. Clair College of Applied Arts And Technology
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