Jaskirat Bahga
Winnipeg,MB
Summary
Enthusiastic and professional with great communication skills. Seeking a work opportunity in a dynamic and team-oriented organization to apply academic learning to a customer-focused business world. Passionate about meeting and connecting with people and learning new things.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Receptionist
Crest Eyecare
Winnipeg, Manitoba
11.2024 - Current
- Assisted optometrists with pre-testing and vision screening procedures
- Coordinated patient appointments and optimized front desk workflow for optical practice
- Processed insurance claims and organized billing paperwork to ensure timely reimbursement
- Executed administrative tasks including data entry and filing to maintain organized office operations
- Maintained accurate patient records by following established filing procedures. according to established procedures.
- Handled customer payments using a Point of Sale system to ensure accurate transactions. from customers using a Point Of Sale system.
Optical Receptionist
Hakim Optical
Winnipeg, MB
08.2023 - 11.2024
- Scheduled eye exams and updated appointment calendars.
- Greeted customers and provided excellent customer service.
- Answered calls and relayed patient questions to optometry staff.
- Assisted patients with frame adjustments and repairs, which increased overall satisfaction with their eyewear purchases.
- Managed eyewear orders from purchase to delivery, ensuring timely product availability for customers.
Courtesy clerk
Manitoba Liquor and Lotteries
05.2022 - 09.2023
- Bagged customers' items using techniques that protected delicate items and organized merchandise for easier customer access.
- Maintained cleanliness of store premises to create an inviting shopping environment, enhancing customer satisfaction.
- Enhanced customer experience by assisting customers in locating products throughout the store.
- Restocked front lane merchandise to ensure product availability, contributing to seamless customer transactions.
Cashier
Safeway
01.2022 - 05.2022
- Scans goods and Manages transactions with customers using cash registers
- Helped an average of 50 customers per day by responding to inquiries and locating products and cultivated a customer-focused environment by helping all customers
- Priced merchandise, stocked shelves, and took inventory of supplies.
Crew Trainer
McDonald’s
07.2020 - 12.2021
- Responsible for greeting customers with a smile and taking their orders at the drive-thru and front counter
- Took the opportunity to properly learn every position they had to offer
- Within 4 months of being hired at this job, I was given the opportunity to train the incoming crew members.
Education
Client Service Specialist
Manitoba Institute For Trades And Technology
Winnipeg, MB06-2023
High School Diploma -
Mount Carmel School
Punjab, India05-2019
Skills
- Customer service
- Data entry
- Attention to detail
- Written & oral communications
- Problem solving
- Time management
Certification
- First Aid and CPR level C.
- Smart Choices Responsible Service
- Clean it Right Training Program.
Timeline
Receptionist
Crest Eyecare
11.2024 - Current
Optical Receptionist
Hakim Optical
08.2023 - 11.2024
Courtesy clerk
Manitoba Liquor and Lotteries
05.2022 - 09.2023
Cashier
Safeway
01.2022 - 05.2022
Crew Trainer
McDonald’s
07.2020 - 12.2021
Client Service Specialist
Manitoba Institute For Trades And Technology
High School Diploma -
Mount Carmel School