Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaskaranpreet Kaur

Edmonton,Canada

Summary

Results-driven customer service professional with a strong record of enhancing team performance and resolving complex issues. Expertise in resource optimization to effectively meet and exceed demanding objectives. Passionate about leveraging skills to drive continuous improvement in customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Gas Bar Attendant

Co-op gas bar
Edmonton, Alberta
01.2025 - Current
  • Handled hazardous materials, including gasoline and motor oil, while ensuring compliance with company regulations.
  • Performed daily inventory checks to ensure stock levels met customer demand.
  • Processed daily transactions promptly to keep workflows moving smoothly.
  • Designed targeted marketing initiatives to boost revenue and foster client retention.

Counter Service Pizza Maker

Pizza 73
Edmonton, AB
02.2024 - 04.2025
  • Followed food safety guidelines when preparing foods for customers.
  • Assisted with cleaning tasks such as sweeping floors, washing dishes, wiping counters, and sanitizing equipment.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.

Guest Service Associate

Petro-Canada
Edmonton, Canada
05.2023 - 12.2024
  • Delivered outstanding customer support by welcoming guests and addressing their needs.
  • Gained extensive knowledge of company policies and procedures.
  • Received and acted on concerns raised by guests.
  • Conducted daily procedures for opening and closing, ensuring accuracy in till counts.

Cashier Team Lead

MacDonalds
Edmonton, Canada
02.2023 - 10.2024
  • Performed efficient operations on POS system for smooth billing processes.
  • Boosted revenue through effective upselling techniques.
  • Handled challenging scenarios with composure to ensure effective resolution.
  • Educated new recruits in efficient customer purchase procedures.

Education

HUMAN RESOURCE MANAGEMENT -

NorQuest College
Edmonton, AB
04.2024

Skills

  • Billing Operations
  • Digital Competency
  • Problem-solving expertise
  • Team Management
  • Hospitality Experience Development
  • Strong Verbal Skills
  • Effective Time Allocation

Certification

  • Workplace Hazardous Materials Information System (WHMIS)

Timeline

Gas Bar Attendant

Co-op gas bar
01.2025 - Current

Counter Service Pizza Maker

Pizza 73
02.2024 - 04.2025

Guest Service Associate

Petro-Canada
05.2023 - 12.2024

Cashier Team Lead

MacDonalds
02.2023 - 10.2024

HUMAN RESOURCE MANAGEMENT -

NorQuest College

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Jaskaranpreet Kaur