Jaskaranpreet Kaur
Surrey,Canada
Summary
Offering strong foundation in healthcare support and keen desire to learn and grow in clinical setting. Contributes to positive patient experience by quickly understanding and applying optometric procedures and techniques. Ready to use and develop communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Optometrist Assistant
Metropolis Eyecare Centre
04.2023 - Current
- Carried out initial ocular examinations, encompassing auto-refractor, tonometry, and OCT
- Managed IFILE records and participated in visual field testing
- Facilitated patient education and made sure that appointments went smoothly
- Greeted and assisted patients and visitors, ensuring a positive first impression
- Managed phone calls, scheduled appointments, and handled patient inquiries
- Maintained patient records and coordinated with clinical staff for efficient patient flow
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Successfully managed front desk operations, enhancing patient and visitor experience
- Trained new reception staff on office procedures and communication protocols
Education
Diploma - Business Administration
Capilano University
High School Diploma -
State Public School
Skills
- Customer Service
- Appointment Scheduling
- Communication
- Organization
- Problem-solving
- Microsoft office Skills
Leadership Experience
- Successfully managed front desk operations, enhancing patient and visitor experience.
- Trained new reception staff on office procedures and communication protocols.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Professional Development
Completed a comprehensive training program with companies like Alcon and Johnson & Johnson focused on enhancing customer service skills.
Roles And Responsibilities
- Greeted and assisted patients and visitors, ensuring a positive first impression.
- Managed phone calls, scheduled appointments, and handled patient inquiries.
- Maintained patient records and coordinated with clinical staff for efficient patient flow.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Limited Working
Timeline
Optometrist Assistant
Metropolis Eyecare Centre
04.2023 - Current
High School Diploma -
State Public School
Diploma - Business Administration
Capilano University
Similar Profiles
Paula NunagPaula Nunag
Ophthalmic Technician at Specialty Eyecare CentreOphthalmic Technician at Specialty Eyecare Centre
Abdelkhalek MegourAbdelkhalek Megour
Architecte at Metropolis Cabinet d'architectureArchitecte at Metropolis Cabinet d'architecture
Phillip HulseyPhillip Hulsey
Senior Director, Business Development & Natl Accts at Metropolis TechnologiesSenior Director, Business Development & Natl Accts at Metropolis Technologies