Jaskaran (Jasy) Nagpal
Abbotsford
Summary
Detail-oriented and compassionate dental hygiene graduate with a background in medical reception and retail sales. Skilled in patient communication, infection control, and administrative tasks. Seeking to contribute clinical knowledge and customer service strengths in a dental healthcare setting. Recognized for critical thinking, active listening, and a strong work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
The Apollo Clinic
08.2020 - 03.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Sales Associate
Reitmans
03.2016 - 06.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Dental Hygiene
Toronto College of Dental Hygiene
Toronto, ON10-2022
Dental Receptionist
Ashton College
Abbotsford, BC04-2020
Skills
- Oral Health Education and Patient Counseling
- Compassionate Patient Care and Communication
- Periodontal Assessment and Instrumentation
- Infection Prevention and Control Protocols
- Nutritional Counseling for Oral Health
- Dental Prophylaxis and Debridement
- Intraoral and Extraoral Examinations
- Dental Radiography and Charting
Certification
- CPR & First Aid Certified
- Honour Roll – Toronto College of Dental Hygiene (Oct 2022)
Languages
English
Punjabi
Hindi
Spanish
Timeline
Medical Receptionist
The Apollo Clinic
08.2020 - 03.2021
Sales Associate
Reitmans
03.2016 - 06.2020
Dental Hygiene
Toronto College of Dental Hygiene
Dental Receptionist
Ashton College
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