Harinder Singh Grover
Abbotsford
Summary
Results-oriented Business Owner with extensive experience in client relationship management and financial strategy at State Bank of India. Expertise in navigating complex immigration processes while ensuring compliance and optimal success rates. Proven skills in strategic planning and operations management, delivering efficient solutions that enhance client satisfaction and drive business growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Owner
Janet Immigration Inc.
04.2018 - Current
- Achieved high client satisfaction through comprehensive immigration consultation services.
- Guided clients in visa applications and PR pathways with exceptional accuracy.
- Cultivated strong client relationships via personalized consultations and ethical practices.
- Oversaw case management, documentation, marketing, and customer service functions.
- Ensured compliance with IRCC guidelines, maintaining a high success rate.
- Streamlined workflows to enhance client satisfaction and deliver efficient solutions.
Assistant Manager
State Bank of India, SBI
08.2008 - 01.2015
- Approved loans by evaluating applications against bank policies and risk guidelines.
- Identified clients' financial needs and recommended appropriate loan solutions.
- Managed loan processes including documentation, credit checks, and compliance reviews.
- Collaborated with underwriters and mortgage specialists for efficient loan approvals.
- Reduced default risk through proactive monitoring and client engagement.
- Guided clients on interest rates and repayment options for informed decisions.
Education
Diploma - Immigration Consultant
Ashton College
Abbotsford, BC08-2017
Master of Science - Agriculture
Guru Nanak Dev University
Amritsar,Punjab08-2007
Skills
- Business management and strategic planning
- Client relationship building and customer service
- Leadership, team supervision, and staff training
- Financial management, budgeting, and forecasting
- Problem-solving and decision-making
- Sales, marketing, and brand development
- Project management and time management
- Negotiation and contract handling
- Operations management and workflow optimization
- Adaptability and ability to manage multiple responsibilities
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working
Certification
Regulated Canadian Immigration Consultant (RCIC) Licensed by College of Immigration and Citizenship Consultants, Canada since 2018
Timeline
Business Owner
Janet Immigration Inc.
04.2018 - Current
Assistant Manager
State Bank of India, SBI
08.2008 - 01.2015
Diploma - Immigration Consultant
Ashton College
Master of Science - Agriculture
Guru Nanak Dev University