Jaskarandeep Singh
Mississauga,ON
Summary
Skilled IT Support Specialist with background in troubleshooting, network management, and customer service. Experienced in providing technical support to both on-site and remote teams across various operating systems. Strengths include strong analytical skills, ability to multitask and adapt quickly to new technologies. Previous roles involved enhancing system performance, improving end-user experience, and contributing to team-oriented problem resolution efforts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Security Analyst
Confidential inc
Toronto, Ontario
09.2022 - 12.2023
- Designed, implemented, and maintained security systems and controls.
- Maintained up-to-date knowledge of emerging cyber threats, attack vectors, malware trends.
- Reviewed firewall rulesets to ensure compliance with organizational security policies.
- Created and implemented Active Directory group policy settings to manage workstations.
- Provided guidance and technical support for security related projects.
- Monitored network traffic to detect suspicious activities or policy violations.
Network Security Analyst
IBM
Chandigarh, India
06.2020 - 04.2021
- Installed software updates, patches and service packs to maintain system integrity.
- Conducted vulnerability assessments using various tools such as Nessus, Nmap, Metasploit.
- Assisted in the development of disaster recovery plans in case of a breach.
- Investigated information security breaches to identify vulnerabilities and evaluate damage.
- Configured IPS and IDS systems to detect malicious activities in real-time.
- Analyzed firewall configurations and recommended changes to improve performance and security.
- Completed routine maintenance and repair.
Education
Bachelor of Science - Cyber Security & Computer Forensic
Lambton College
Mississauga, ON12-2023
Bachelor of Science - Cyber Security
Ct University
India04-2021
Skills
- Proficiency in Outlook, Microsoft Word, and Excel
- Data security
- Firewall administration
- SIEM management
- Network diagnosis and troubleshooting
- Disaster recovery
- Data protection
- Reporting and documentation
- Network security and management
- Customer support
Certification
- Can Acquire Comptia a+(within 2 weeks upon request)
- Have G license & car
Timeline
Information Security Analyst
Confidential inc
09.2022 - 12.2023
Network Security Analyst
IBM
06.2020 - 04.2021
Bachelor of Science - Cyber Security & Computer Forensic
Lambton College
Bachelor of Science - Cyber Security
Ct University
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