Jaskarandeep Kaur
Edmonton
Summary
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Experienced with troubleshooting technical issues to provide effective resolutions. Utilizes strong customer service skills to ensure client satisfaction and loyalty. Knowledge of various software and hardware systems to efficiently diagnose and solve problems.
Overview
7
7
years of professional experience
Work History
Technical support representative
Rogers together with Shaw
10.2022 - 01.2025
- Company Overview: Work from Home
- Work from Home
Cashier
Spago Italian
01.2022 - 03.2022
Shift Leader
Hins Pergers Poly Industries
05.2021 - 08.2021
Sensor Operator
Fed Ex Supply Chain
02.2021 - 08.2021
Customer service representative and scheduler
Mahindra Mahindra Ltd
01.2018 - 01.2019
- Company Overview: India Punjab
- India Punjab
Education
Business Management -
ST Claire college
Windsor, ON12.2022
Computer Hardware - Computer Information Systems
Tech Zone
New Delhi07-2020
Computer Hardware training -
12.2019
Skills
- Management Skills
- Computer skills
- Communication and active listening skills
- Customer service
- Leadership and management skills
- Problem solving
- Time management
- Valid security guard license
- CPR & First aid
- Technical troubleshooting
- Network support
- Software installation
- Remote assistance
- Process improvement
- Product knowledge
- Call handling
- Technical support
- Product troubleshooting
- Issue troubleshooting
- Service support
- User credential management
- Hardware upgrades
- Verbal and written communication
Languages
Fluent English
Full Professional
Korean
Limited Working
Punjabi
Full Professional
Gujarati
Limited Working
Awards
- Valid security guard License
- CPR & First Aid
Timeline
Technical support representative
Rogers together with Shaw
10.2022 - 01.2025
Cashier
Spago Italian
01.2022 - 03.2022
Shift Leader
Hins Pergers Poly Industries
05.2021 - 08.2021
Sensor Operator
Fed Ex Supply Chain
02.2021 - 08.2021
Customer service representative and scheduler
Mahindra Mahindra Ltd
01.2018 - 01.2019
Computer Hardware training -
Business Management -
ST Claire college
Computer Hardware - Computer Information Systems
Tech Zone
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