Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaskaran Walia

Surrey,BC

Summary

Dedicated and adaptable professional with a passion for fostering cross-cultural understanding and supporting international communities. Seeking a challenging opportunity as an International Support Assistant, where I can leverage my strong educational background and organizational skills to provide comprehensive assistance to international students and contribute to the growth and success of a dynamic educational institution. Eager to utilize my experience and commitment to personal and professional development to thrive in a diverse and collaborative environment.

Overview

6
6
years of professional experience

Work History

Immigration Consultant (RCIC #R708873)

JW Walia Immigration Inc.
02.2022 - Current
  • Demonstrated working experience with International Admissions processes, ensuring timely and accurate processing of international student applications
  • Provided comprehensive international student services, including advising on academic programs, immigration regulations, and cultural adjustment
  • Facilitated transition programs for incoming international students, organizing orientation sessions and workshops to ease their integration into the academic and social community
  • Collaborated with various university departments and external agencies to ensure compliance with immigration regulations and streamline international student support services
  • Maintained up-to-date knowledge of immigration regulations and policies affecting international students, providing guidance and assistance as needed
  • Applications processing of Post graduation work permits, BC PNPs, spousal sponsorships and TFW applications and express entry applications.
  • Developed tailored strategies for complex cases, increasing the chances of successful outcomes.
  • Managed a diverse caseload, prioritizing tasks efficiently to meet strict deadlines and maintain client satisfaction.
  • Developed informative resources for clients on various aspects of the immigration process, empowering them with knowledge about their options and journey ahead.
  • Enhanced client satisfaction by providing personalized immigration consultation and guidance.

CATV Installer Technician

Pacific West Cable (Shaw Cable)
07.2022 - 02.2023
  • Installed Internet, TV, and phone services on CATV network
  • Conducted commercial and residential installations as per company requirements
  • Troubleshot network equipment
  • Operated company vehicles and equipment in compliance with company standards
  • Installed CATV and fiber cables.

Cable TV Installation Technician

Shaw Cable (DVC Communications Ltd.)
07.2021 - 07.2022
  • Installed Internet, TV, and phone services on CATV network
  • Conducted commercial and residential installations as per company requirements
  • Troubleshot network equipment
  • Operated company vehicles and equipment in compliance with company standards
  • Installed CATV and fiber cables.

Assistant Manager

Chevron
07.2018 - 05.2020
  • Submitted orders for new store inventory
  • Performed monthly night and team performance audits
  • Managed all aspects of store operations, organization, maintenance, and purchasing functions
  • Assigned work to team members based on company needs and job knowledge
  • Uploaded invoices and balanced on PDI
  • Resolved customer complaints in a professional manner while prioritizing customer satisfaction
  • Trained new team members with required customer service standards.

Office Administrator

KP Drywall Ltd
04.2018 - 07.2018
  • Oversaw and coordinated office administrative procedures
  • Reviewed, evaluated, and implemented new procedures
  • Prepared orders and invoices for customers
  • Received payments, prepared Receivables and Payables reports
  • Conducted general office duties as assigned, including data entry and filing using computer skills in MS Word, Excel, and spreadsheets, MS Office, and other programs.

Education

Immigration Consultant Diploma With Honors -

CDI College
Surrey, BC
12.2020

Certificate in Business Management -

Kwantlen Polytechnic University
Surrey, BC
04.2016

Certificate in Electrical -

Humber College
Toronto, ON
12.2014

Skills

  • Immigration inquiries
  • Oral and written fluency in English,Punjabi,Hindi and Urdu
  • Data organization
  • Application processing
  • Policy Interpretation
  • Client Relationship Building
  • Strong Communication Skills
  • Cross-cultural understanding
  • Microsoft Office and word

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

CATV Installer Technician

Pacific West Cable (Shaw Cable)
07.2022 - 02.2023

Immigration Consultant (RCIC #R708873)

JW Walia Immigration Inc.
02.2022 - Current

Cable TV Installation Technician

Shaw Cable (DVC Communications Ltd.)
07.2021 - 07.2022

Assistant Manager

Chevron
07.2018 - 05.2020

Office Administrator

KP Drywall Ltd
04.2018 - 07.2018

Immigration Consultant Diploma With Honors -

CDI College

Certificate in Business Management -

Kwantlen Polytechnic University

Certificate in Electrical -

Humber College

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Jaskaran Walia