ZOHREH KONDORI

• Liaised with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
• Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
• Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
• Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
• Deliver case specific advise with regards to study permits, work permits , temporary resident permits, extensions and application updates
• Communicating with visa offices, IRCC and CBSA to remove restrictions, solve issues with permits and amendments
• Providing settlement services to clients and specially students after arriving in BC ( MSP , SIN, BCID,...applications)
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• Providing one-on-one consultation to immigrants, protected persons,refugee claimants and their family members to address individual settlement needs.

Conducting orientation and themed workshops on specific settlement needs like education, Canadian Systems, and employment subjects to immigrant/refugee clients

• Documenting client needs, action plans, progress notes and outcomes to a secure client database system

• Support clients with immigration documents and application specially PR, WP, SP, TRV, and health services

• Acting as an advocate for clients to internal programs and external stakeholders and appropriate community services

• Advising clients on different needs such as housing, financial literacy, education planning, employment, etc.

• Tracking, assessing and follow up with the action plans, immediate needs regularly

• Created and managed processes and procedures to coordinate

documentation for visa processing on immigrant and non-immigrant applications.

Researched and wrote contracts, agreements, and proposals.

• Assess candidate statues in knowledge, work experiences and education backgrounds, provide consultancy in their visa applications.

• Handled all study permit applications of the company

Undertake immigration casework, review application files, guide applicants to prepare documents properly.

• Liaised with coworkers and immigration candidates to answer questions,resolve issues, and explain immigration policy.

• Analyzed legal documents and identified pertinent issues for international students

• Keep on tracking each casework application process.

• Performing clerical support to the company such a receiving client's emails,

documents, and inquiries

• In Charge of contacting with clients after landing in BC to provide them with

the immediate settlement information

• Responsible for developing and implementing appropriate settlement services for international students, including pre-arrival, housing, and transportation.

• Developing settlement plan and follow-up support for clients based on identified needs and the services available for them.

• Perform interpretation and translation services for clients while

applying/registering for government/schools/housing and community services.

• Taught classes daily with advanced, beginner and intermediate levels of students.
• Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
• Tailored lesson plans to accommodate differences in learning styles and speeds.
• Instructed students in using visuals, games and textbooks to improve writing, speaking and reading skills.
• Established clear objectives for lessons and units to communicate objectives to 100 students per semester.
• Attended team meetings with fellow bilingual teachers to integrate curriculum and improve student learning.
• Educated students in basics of English grammar and conversational speaking.