Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaskaran Kaur

Surrey,BC

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed as an IELTS Trainer and Walmart team member. Excelled in multitasking and critical thinking, significantly enhancing student performance and customer satisfaction. Skilled in computer applications and teamwork, consistently achieving and surpassing goals with a friendly, positive attitude.

Overview

3
3
years of professional experience

Work History

Walmart

05.2024 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

IELTS Trainer

05.2023 - 11.2023
  • Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
  • Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
  • Organized workshops for students focusing on advanced vocabulary development, grammar accuracy, and idiomatic expressions essential for high-scoring IELTS performance.
  • Improved student confidence in English language abilities through consistent feedback and encouragement.
  • Guided students through effective test-taking strategies, improving time management skills during the high-pressure IELTS exam environment.
  • Consistently received positive feedback from students and administrators alike for dedication to student success, adaptability in teaching approaches, and genuine enthusiasm for the subject matter.
  • Prepared progress reports on student growth to present to corporate leadership.
  • Served as a mentor to new IELTS trainers, sharing expertise and guiding them in developing effective instructional practices.

Restaurant Server

11.2021 - 10.2022
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Education

Bachelor of Science - Computer System Certificates

British Columbia Institute of Technology
Burnaby, None
09-2026

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Time Management
  • Computer Skills
  • Organizational Skills
  • Critical Thinking
  • Excellent Communication

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Professional Working

Timeline

Walmart

05.2024 - 08.2024

IELTS Trainer

05.2023 - 11.2023

Restaurant Server

11.2021 - 10.2022

Bachelor of Science - Computer System Certificates

British Columbia Institute of Technology

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Jaskaran Kaur