Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Sharon Simms

cambridge,ont

Summary

Adept at fostering positive customer relationships and enhancing team dynamics, I leveraged my problem-solving skills and attention to detail at Bruce and Lynn to significantly improve customer satisfaction. My experience as a Dog Groomer Owner further honed my multitasking ability, driving efficient business operations and achieving notable client retention.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

18
18
years of professional experience

Work History

Walmart

Dont Rember
04.2018 - 02.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

General Store Associate

Bruce and Lynn
01.2014 - 03.2016
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Assisted in visual merchandising efforts, creating attractive displays that showcased products effectively.
  • Utilized strong communication skills while interacting with diverse clientele effectively addressing language barriers when necessary.
  • Collaborated with fellow associates to maintain a positive work atmosphere, contributing to excellent team dynamics.
  • Demonstrated strong knowledge of store products, assisting customers in making informed decisions about their purchases.
  • Conducted daily price checks, ensuring accuracy and consistency across all items within the store.
  • Contributed to successful promotional events by setting up displays, engaging with customers, and promoting special offers.
  • Handled cash register transactions accurately, processing payments securely and issuing receipts efficiently.
  • Maintained a clean and organized store environment to enhance the overall shopping experience for customers.
  • Coordinated with vendors for merchandise deliveries while verifying accuracy of shipments ensuring smooth restocking process.
  • Participated actively in seasonal resets rearranging shelves according to planograms optimizing product visibility.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.

Owner/ Dog Groomer

Sharon Simms
04.2001 - 02.2015
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.

Education

No Degree - Merchandising

Yorkdale SS
09-1974

Skills

  • Positive Demeanor
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Calm under pressure
  • Problem resolution
  • Verbal communication
  • Friendly, positive attitude

Languages

English
Limited Working

Interests

  • Gardening
  • Hiking
  • Camping

Timeline

Walmart

Dont Rember
04.2018 - 02.2019

General Store Associate

Bruce and Lynn
01.2014 - 03.2016

Owner/ Dog Groomer

Sharon Simms
04.2001 - 02.2015

No Degree - Merchandising

Yorkdale SS

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Sharon Simms