Jashanpreet Singh
Scarborough,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Marketing Intern
Aashman Foundation
01.2022 - 03.2022
- Conducted daily updates to social media profiles to boost company online presence.
- Designed and presented social media campaign ideas.
- Contributed to mock-ups, email campaigns, and social media content.
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
Customer Service Representative
British Experts
07.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Production Assistant Manager
Apollo Inc
01.2023 - 04.2023
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed internal operational standards and productivity targets.
- Delivered direct feedback to senior management regarding project visibility and status.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
Sales Associate
Jd Sportsplex
05.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Diploma - International Business
Centennial College of Applied Arts And Technology
Scarborough, ON04.2024
High School Diploma -
Cambridge International School
Dasuya06.2022
Skills
- Order Fulfillment
- Credit Card Payment Processing
- Report Creation
- Critical Thinking
- Retail Sales Customer Service
- Account Management
- Microsoft PowerPoint
- Microsoft Word
- Customer Relations
- Customer Relationship Management
- Report Preparation
- Active Listening
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
french
Limited Working
Certification
Social media marketing
Timeline
Sales Associate
Jd Sportsplex
05.2023 - 11.2023
Production Assistant Manager
Apollo Inc
01.2023 - 04.2023
Customer Service Representative
British Experts
07.2022 - 12.2022
Social Media Marketing Intern
Aashman Foundation
01.2022 - 03.2022
Diploma - International Business
Centennial College of Applied Arts And Technology
High School Diploma -
Cambridge International School
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