Eindra Naung

Mostly helped create content for Facebook which includes writing posts, creating graphics, and editing pictures. Tracked likes, comments, shares, and other interaction on the posts made to optimize future content strategies. Responding to comments, messages, and inquiries from client.

• Implemented successful paid advertising campaigns targeting specific demographics, driving increased sales leads and conversions.
• Contributed to the growth of follower numbers by implementing effective hashtag strategies and engaging with influencers within the industry.
• Contributed to mock-ups, email campaigns, and social media content.

Communicated with customers to provide them with good service during my time working. Helped in making drinks such as coffee, latte, smoothies, slushies, etc. Also helped in decorating doughnuts to be served, and helped with making pastries.

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Helped the company input financial transactions on spreadsheets, as long as processing, and verifying expenses. Recording payments, matching transactions, and reviewing them. Calculating employee expenses, and processing payroll such as calculating work hours, and preparing necessary documents needed for payday.

• Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
• Safeguarded company assets, maintaining accurate inventory records and conducting periodic physical counts.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.