JASHANPREET KAUR
17 Waterloo ,MB
Summary
Uplifting and compassionate individual with strong interpersonal and listening skills. Possesses foundational knowledge in mental health support and crisis intervention, with hands-on experience in de-escalation techniques and empathetic communication. Aims to create positive impact by fostering supportive and inclusive community environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Support Worker
Mental Health Facility
07.2024 - 10.2025
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Educated patients on self-care techniques, empowering them to take control of their health management.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
PHARMACY HELPER (VOLUNTEER)
Rexall Pharmacy
05.2025 - 08.2025
- Assisted pharmacists in dispensing medications and verifying prescription accuracy.
- Managed inventory levels, ensuring proper stock of pharmaceuticals and supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of pharmacy workspace to enhance efficiency.
Assistant Manager
Urban Kids
03.2024 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Third Key Holder
Ardene
11.2023 - 03.2024
- Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.
- Resolved escalated customer complaints professionally, retaining their business while upholding company policies.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
Sales Associate
Ardene
07.2023 - 10.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts -
Kwantlen Polytechnic University
Surrey, BC12.2024
Skills
- Customer service and engagement
- Store organization
- Time management
- Individualized support
- Disability awareness
- Behavioral support
Certification
- First Aid/CPR Certified
- Naloxone
- Food Safety
- violence prevention
- Trauma-informed practice
- Dementia care
- Provincial code red
- Recognizing and responding to adult abuse
Medical Background
- Police background check
- Immunization record check
- TB test record check
- Vaccinated for COVID-19
Timeline
PHARMACY HELPER (VOLUNTEER)
Rexall Pharmacy
05.2025 - 08.2025
Community Support Worker
Mental Health Facility
07.2024 - 10.2025
Assistant Manager
Urban Kids
03.2024 - 07.2024
Third Key Holder
Ardene
11.2023 - 03.2024
Sales Associate
Ardene
07.2023 - 10.2023
Associate of Arts -
Kwantlen Polytechnic University