Jashanpreet Kaur
Winnipeg,Manitoba
Summary
To work in a challenging and environment with dedicated people in order to provide excellent service Also to put in all the efforts to be useful to my employers. I need part time job. My availabilities for Monday to Sunday over night.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Chicken Delight
01.2020 - 09.2023
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Back kitchen
Burger king
09.2019 - 12.2019
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
customer service
Real Canadian superstore
05.2019 - 08.2019
- Increased repeat business with exceptional customer service and personalized attention.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Answered client queries and complaints to provide strong customer service.
- Led cashiers and associates in providing thoughtful customer service.
Supervisor
Burrito Splendido
08.2021 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Quickly and accurately counted drawers at start and end of each shift.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Education
International business -
MITT college
01.2020
Masters of fashion designing - technology
Administrative assistance - undefined
Queens college
01.2019
Skills
- Quick Learner
- Good communication
- Teamwork
- Co-operative
- Hardworking
- Observation skills
- Decision-making
- Team leadership
- Money handling
- Customer service
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Certification
Food handling cirtification
Timeline
Supervisor
Burrito Splendido
08.2021 - 06.2022
Assistant Manager
Chicken Delight
01.2020 - 09.2023
Back kitchen
Burger king
09.2019 - 12.2019
customer service
Real Canadian superstore
05.2019 - 08.2019
Masters of fashion designing - technology
Administrative assistance - undefined
Queens college
International business -
MITT college
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