Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jashanpreet Kaur

Montreal

Summary

Hard-working, creative and proactive. Specialized in Digital Data and Analysis. Ambitious, eager to keep growing and evolving in profession. Constantly developing new skills and abilities.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Customer Service Representative

SOLUTIONISTICS
05.2018 - 06.2019
  • From answering calls to give required answers with patience and prepare notes to track the success of the project and simultaneously run research to understand customer behavior)
  • Guiding and helping students in
  • Economics and Business administration and in operations research
  • Volunteer work
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Packing Supervisor

Torticana
11.2023 - Current
  • Reduced material waste through careful inventory management and organization.
  • Collaborated closely with shipping department to coordinate outgoing shipments efficiently while minimizing errors during transit.
  • Increased order accuracy by implementing a thorough quality control system.
  • Conducted regular audits of packed goods prior to shipment, confirming compliance with both internal standards as well as external regulations or client specifications.
  • Adapted quickly to changes in product lines or customer requirements, ensuring consistent performance levels despite fluctuations in demand.
  • Optimized use of space in the warehouse, resulting in better organization and increased efficiency.

Team Leader

Newrest
11.2022 - 09.2023
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Observed packing operations to verify conformance to specifications.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

BBA - Digital Marketing

Canada College
Montreal, QC
01.2022 - 08.2023

BBA - Business Administration, Marketing

Panjab University
INDIA
05.2019

Skills

  • SKILLS &COMPETENCES
  • MS office tools
  • Project management
  • Web analysis
  • Staff Training
  • Team Development
  • Communication skills
  • Problem solving
  • Flexible and adaptive
  • Data Management
  • In-depth market research and
  • Strategic implementation
  • Research into consumption patterns
  • Innovation and creativity in
  • Advertising campaigns
  • Creative writing
  • Persuading and influencing staff
  • Administrative and Office Support
  • Lead Generation
  • Verbal and nonverbal skills

Languages

English
Full Professional
French
Limited Working
Hindi
Native or Bilingual

Timeline

Packing Supervisor

Torticana
11.2023 - Current

Team Leader

Newrest
11.2022 - 09.2023

BBA - Digital Marketing

Canada College
01.2022 - 08.2023

Customer Service Representative

SOLUTIONISTICS
05.2018 - 06.2019

BBA - Business Administration, Marketing

Panjab University

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Jashanpreet Kaur