A skilled and dedicated administrative professional with long standing and diverse experience throughout multiple industries and capacities. Deadline driven with outstanding organization and passion diligence and to work under less supervision
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Guarantee Trust Bank, GTCO
11.2017 - 12.2018
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
ATM IT Maintenence/custodian
United Bank For Africa
12.2019 - 07.2023
Documented changes and actions in computer-based tracking system.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed and maintained automated teller machines in retail stores.
Computer Technician
New Way Global Link
01.2012 - 01.2014
New-Way Global Link).
Recommended new and replacement hardware and software purchases.
Performed troubleshooting to correct computer hardware and software malfunctions.
Restored data on computers and office machines.
HOUSE KEEPER
FAMILY OF MONALISA
08.2023 - 09.2023
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Bsc - Business Administration
University of Regina
Saskatchewan 3737 Wascana Pkwy, Regina, SK S4S 0A2
National Diploma - undefined
The polytechnic of Ibadan
2017
Senior Secondary School Certificate - undefined
Muslim Community High School
2014
Skills
SKILLS & CORE COMPETENCES
Excellent written and verbal communication skills
Strong interpersonal skills; ability to develop and maintain cooperative working and business
Proficient in MS Office products (Excel, Word, MS PowerPoint)
Balancing ATM Machines
Hardware and Software Configuration
Office Support
Troubleshooting Techniques
Dependability and Integrity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HOUSE KEEPER
FAMILY OF MONALISA
08.2023 - 09.2023
ATM IT Maintenence/custodian
United Bank For Africa
12.2019 - 07.2023
Customer Service Representative
Guarantee Trust Bank, GTCO
11.2017 - 12.2018
Computer Technician
New Way Global Link
01.2012 - 01.2014
Bsc - Business Administration
University of Regina
National Diploma - undefined
The polytechnic of Ibadan
Senior Secondary School Certificate - undefined
Muslim Community High School
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