Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jashan Preet Kaur

Surrey,BC

Summary

Proven to enhance customer satisfaction and loyalty at Ajay Kumar, adept in cleaning and sanitizing with a keen eye for safety awareness. Skillfully resolved complaints, boosting repeat business, and maintained high cleanliness standards, demonstrating both hard and soft skills without compromising efficiency.

Overview

2
2
years of professional experience

Work History

Dishwasher /Kitchen Helper

Baker Hsu
03.2024 - Current
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Customer Service Representative

Ajay Kumar
06.2022 - 11.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate of Arts - Arts Education

Coquitlam College
Coquitlam, BC
04.2026

GED -

Green Field Academy
Lakhimpur Kheri, India
06.2022

Skills

  • Cleaning procedures
  • Cleaning and sanitizing
  • Efficient cleaning
  • Safety awareness

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Dishwasher /Kitchen Helper

Baker Hsu
03.2024 - Current

Customer Service Representative

Ajay Kumar
06.2022 - 11.2023

Associate of Arts - Arts Education

Coquitlam College

GED -

Green Field Academy
Jashan Preet Kaur