Jashanjot Kaur
Winnipeg,MB
Summary
Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible and computer-savvy.
Overview
3
3
years of professional experience
Work History
Client Service Representative
Business Process Outsourcing Division of NTT
Winnipeg, MB
12.2023 - Current
- Provided customer service support to clients in a timely and efficient manner.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Performed administrative tasks such as filing documents and responding to emails.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
Security Officer
Garda World
Winnipeg, MB
12.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Administrative Assistant
AAA VIP Limousine services
Winnipeg, MB
03.2023 - 11.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level. Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
Hotel And Resort Management
Louis Riel Arts And Technology Ctr.
Winnipeg, MB08-2020
Skills
- Customer Service Excellence
- Administrative Tasks
- Microsoft Office Expertise
- Computer Proficiency
- Data Entry Documentation
- Conversational Skills In English, Punjabi and Hindi
Certificates and Achievements
Medical Terminology
- Understanding medical terminology is vital when entering a number of medical professions, including medical billing, medical coding, medical administration, emergency responders, public safety professionals, and those who wish to gain a more thorough understanding of medical terms and/or enhance the knowledge base they already have.
Timeline
Client Service Representative
Business Process Outsourcing Division of NTT
12.2023 - Current
Administrative Assistant
AAA VIP Limousine services
03.2023 - 11.2023
Security Officer
Garda World
12.2022 - Current
Hotel And Resort Management
Louis Riel Arts And Technology Ctr.