Jasbir Singh
Bolton ,ON
Summary
Dynamic Customer Service Representative with Bristol Car & Truck Rental, adept at resolving complaints with empathy, fostering loyalty and repeat business. Demonstrated clear communication and efficient problem-solving skills, while maintaining meticulous records to ensure effective follow-up. Strong product knowledge enabled tailored recommendations, enhancing customer satisfaction and retention.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bristol Car & Truck Rental
05.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Performed cleaning and maintenance of cars to ensure everything was in good condition.
Education
Bachelor Of Business Administration And Management - Business Administration
Cdi College
Montreal, QC01.2023
Skills
clear communication abilities
efficient problem solving skills
collaborative teamwork
patience and understanding
Languages
English
Professional Working
Accomplishments
• Increased sales by 20% in 2023.
• Led a team of 5 to complete a project under budget.
Timeline
Customer Service Representative
Bristol Car & Truck Rental
05.2023 - Current
Bachelor Of Business Administration And Management - Business Administration
Cdi College
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