JASANPREET KAUR
Brampton,ON
Summary
Self-motivated, and technically skilled office administrator and collection agent, offering a strong work ethic and determination to complete tasks in a timely manner. Excellent organizational and problem-solving skills ensure a streamlined and efficient billing system. Proven ability to maintain precise records, and proficient in a number of accounting applications. A hard worker with strong customer communication skills. Highly motivated and proactive.
Overview
8
8
years of professional experience
Work History
Collection Specialist
BMO Bank Of Montreal
Mississauga, ON
10.2022 - Current
- Recovered over $800k in monthly cured balances (secured and unsecured debt) by negotiating payments and solutions.
- Increased successful debt recoveries by conducting thorough research on debtor financial situations and negotiating appropriate repayment terms.
- Built strong client rapport to enhance credibility and customer satisfaction.
- Achieved timely resolution of delinquent accounts by maintaining open communication lines with clients and diligently following up on payment promises.
- Applied loss mitigation strategies to manage high risk and non-performing accounts.
COLLECTIONS AGENT
Tpine leasing
Mississauga, ON
01.2022 - 10.2022
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
- Persuade customers to pay the amount due on units, such as trucks or trailers.
- Initiate outbound calls and take incoming client calls.
- Resolve customer complaints in accordance with policies and procedures, and escalate unresolved issues to leadership when necessary.
- Upload a hand-held computer to obtain the current information required for work on a daily basis.
- Served as a resource and coach within the collections team.
ACCOUNT MANAGER
MTS Logistics Inc
Brampton
06.2019 - 10.2021
- Preparing employee payroll: Compile employee time, production, and payroll data from time sheets and other records.
- Compute wages and deductions, and enter data into Quickbook
- Contributed to the development and delivery of training programs..
- Preparing monthly, quarterly, and annual financial statements, and assisting with regulatory reporting as applicable.
- Lead and support incentives to improve team progress and performance.
BUSINESS ADMINISTRATOR AND BILLING ASSOCIATES
Roadxpress ltd
Caledon
01.2018 - 06.2019
- Enter invoice data into company's system and update details, including customer contacts and delivery dates to keep information current
- Process accounts and incoming payments in compliance with financial policies and procedures.
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data
- Work cross functionally with internal team to ensure service excellence.
- Process monthly payments, research payment discrepancies and prepare monthly reports
- Calculate unpaid invoices to maintain updated receivable reports
- Investigate, process, and evaluate bills or invoices for services rendered
- Getting in touch with customers to arrange or enhancing meeting tables.
Education
BUSINESS ACCOUNTING DIPLOMA - ADMINISTRATION: ACCOUNTING -
Sheridan College
Brampton, ONHIGH SCHOOL DIPLOMA - COMMERCE -
Al Ameer English School
Ajman, UAESkills
Effective time management
- Strong verbal and listening communication skills
- Working knowledge of QuickBooks
- Knowledge of Microsoft Office
- Goal oriented
- Strong negotiation skills
- Account management
- Payment acceptance
- Accounting systems
- Patience and persistence
Additional Information
http://www.linkedin.com/in/jasanpreet-kaur-9b47b7185.
Timeline
Collection Specialist
BMO Bank Of Montreal
10.2022 - Current
COLLECTIONS AGENT
Tpine leasing
01.2022 - 10.2022
ACCOUNT MANAGER
MTS Logistics Inc
06.2019 - 10.2021
BUSINESS ADMINISTRATOR AND BILLING ASSOCIATES
Roadxpress ltd
01.2018 - 06.2019
BUSINESS ACCOUNTING DIPLOMA - ADMINISTRATION: ACCOUNTING -
Sheridan College
HIGH SCHOOL DIPLOMA - COMMERCE -
Al Ameer English School
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