Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jared Jodrey

Calgary,AB

Summary

Adept at optimizing routes and enhancing customer satisfaction, I excelled at Purolator, Inc by leveraging my Class 5 driving skills and exceptional customer service. My proactive approach led to improved delivery efficiency and repeat business, showcasing my ability to work independently and maintain a clean driving record. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

16
16
years of professional experience

Work History

Courier

Purolator, Inc
02.2009 - 10.2024
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Contributed to team success by actively participating in meetings about improving operational procedures.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified package information to check for accuracy and completeness.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
  • Followed company policies and procedures during shift.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
  • Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
  • Ensured vehicle safety and reliability, performing regular maintenance checks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Shunted trailers in the yard using a shunt tractor equipped with hydraulic 5th wheel plate.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Consistently lifted materials weighing as much as 70 pounds.

Education

Bachelor of Information Systems - Computer Programming - Did Not Graduate

St. Francis Xavier University
Antigonish, NS

No Degree - Motor Vehicle Repair-Mechanical

Nova Scotia Community College
Middleton, NS
04.2002

Skills

  • Excellent driving skills
  • Working Independently
  • Class 5 Licensed driver in Alberta
  • Package handling
  • Customer Service
  • GPS and route planning
  • Time Management
  • Smartphone Usage
  • Attention to confidentiality
  • Loading and unloading
  • Local routes
  • Clean Driving Record

Languages

English
Native or Bilingual

Timeline

Courier

Purolator, Inc
02.2009 - 10.2024

Bachelor of Information Systems - Computer Programming - Did Not Graduate

St. Francis Xavier University

No Degree - Motor Vehicle Repair-Mechanical

Nova Scotia Community College

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Jared Jodrey