Dedicated and detail-oriented Information Technology graduate with a strong foundation in coding, data analysis, and Microsoft 365 applications. Excited to leverage academic knowledge and transferable skills to contribute effectively to an entry-level IT role. A proactive learner with a passion for staying updated on emerging technologies and trends in the IT industry.
Cencora 07/2025 – Present | Corona, CA •Monitored IT systems and infrastructure, ensuring optimal uptime and performance •Executed and managed batch processing jobs and validated data integrity •Perform incident management and troubleshooting for hardware and system issues •Collaborate with IT support and endpoint teams to resolve technical problems •Supported network-connected devices and printers, facilitating smooth system operations •Maintained system logs and documentation, ensuring compliance with security policies •Assisted in preventive maintenance and system performance optimization
Operated computer systems to monitor and manage data processing tasks effectively.
Ensured data integrity by performing regular system audits and troubleshooting errors.
Coordinated with IT team to implement software updates and maintain operational efficiency.
Warehouse Associate July 2018 - March 2024
Home Depot | Perris, CA
• Efficiently managed order processing, inventory organization, and shipment logistics, ensuring
accuracy and timely delivery.
• Conducted thorough product inspections and maintained quality control standards.
• Optimized warehouse layout for efficient workflow, including loading and unloading trailers.
• Meticulously handled customer invoices.
• Prioritized safety protocols for a secure work environment.
Operated warehouse equipment to efficiently move and organize inventory.
Conducted regular inventory audits to ensure accuracy of stock levels.
Collaborated with team members to streamline loading and unloading processes.
Package Handling Supervisor April 2017 - June 2018
United Parcel Service (UPS) | Menlo Park, CA
• Supervised a group of 8-10 employees to monitor accuracy and quality while loading package cars.
• Set up and broke down the morning preload assembly line.
• Maintained a safe working environment and helped train staff in safe work methods.
• Demonstrated how to safely lift, lower, and slide packages weighing 25-85 pounds.
• Ran daily summary reports and attended daily supervisor meetings with other management team
members.
Oversaw daily operations, ensuring compliance with safety and quality standards.
Mentored team members, enhancing performance and fostering a collaborative work environment.
Implemented process improvements, reducing operational inefficiencies and improving service delivery.