WISDOM ETTA ODU
Mississauga,ON
Summary
Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns.
Careful Computer Operator trusted to accept, process and safeguard internal and customer data. Responsible monitor of on-site and network processing performance. Dedicated to securing every kilobyte of provided data.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Computer Operator
JUVACY Cyber Cafe
Abuja, Nigeria , ON
02.2018 - 09.2023
- Performed data entry tasks, including updating customer information in databases.
- Documented job processing requirements and data flow for applications.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Input data from multiple sources and output data to various forms of physical media.
- Produced accurate and detailed daily reports for processing and measuring progress.
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
- Verified accuracy and sorted information to prepare source data for computer entry.
- Monitored operations of computer systems and hardware.
- Assisted with installation of software updates to computer systems.
- Responded to queries for information and access to relevant files.
- Maintained logs and records of system security activities and procedures.
- Installed, configured and maintained computer hardware and software systems.
- Created detailed reports on system usage, performance metrics and other related data points.
- Updated hardware, software and security protections with latest standards.
- Managed system backup processes and schedule according to internal standards.
- Monitored system performance, analyzed problems and provided solutions to technical issues.
- Reviewed data for deficiencies or errors by correcting incompatibilities and checking output.
- Maintained storage disks, tapes and cartridges according to industry standards.
- Maintained an inventory of spare parts for quick repairs when needed.
- Updated antivirus software on a regular basis to ensure protection against malicious programs.
- Configured new user accounts in accordance with established guidelines.
- Provided user support for all system applications and hardware components.
- Tested network connections to ensure proper functioning of the system.
Education
National Diploma (ND) - Computer Science
Osisatech Polytechnic,
Enugu State Nigeria 11-2017
Skills
- Hardware and Software Installation
- Server Monitoring
- System Administration
- Security Updates
- Server Support
- Technical Analysis
- Subresource Integrity
- Information Analysis
- Security Patches
- System Monitoring
- Automation Support
- Attention to Detail
- User Support
- Hardware and Software Updates
- Bug Reports
- Data Entry
- Virtualization
- Technical Troubleshooting
- Work Planning and Prioritization
- Data Quality Management
- Organizing and Categorizing
- Log Updates
- Software Upgrades
- Process Development
- Quality Assurance Controls
- System Configuration
- Documentation Skills
- Data Management
- New User Accounts
- Password Resets
- Test Environments
- Load Balancing
- Reporting and Documentation
- Bug Tracking
- Report Creation
- Critical Thinking
- Resource Coordination
- Time Management
- User Training
- Disaster Recovery
- Application Support
- Preventive Maintenance
- Computer Operations Management
- Laptop Servicing
- Advanced Troubleshooting
- Web Security
Timeline
Computer Operator
JUVACY Cyber Cafe
02.2018 - 09.2023
National Diploma (ND) - Computer Science
Osisatech Polytechnic,
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