Japneet Kaur
Vernon
Summary
Dynamic manager with a proven track record at Quesada Burritos & Tacos, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and development, achieving high customer satisfaction. Skilled in decision-making and shift scheduling, fostering a motivated workforce while optimizing inventory management.
Overview
4
4
years of professional experience
Work History
Manager
Quesada Burritos & Tacos
04.2022 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
Team Member
Wendy's
05.2021 - 04.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Arts - Business
Coquitlam College
Coquitlam, None04-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Manager
Quesada Burritos & Tacos
04.2022 - 03.2025
Team Member
Wendy's
05.2021 - 04.2022
Associate of Arts - Business
Coquitlam College
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