Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Japneet Kaur

Vernon

Summary

Dynamic manager with a proven track record at Quesada Burritos & Tacos, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and development, achieving high customer satisfaction. Skilled in decision-making and shift scheduling, fostering a motivated workforce while optimizing inventory management.

Overview

4
4
years of professional experience

Work History

Manager

Quesada Burritos & Tacos
04.2022 - 03.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.

Team Member

Wendy's
05.2021 - 04.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate of Arts - Business

Coquitlam College
Coquitlam, None
04-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Shift scheduling

Languages

English
Professional Working
Punjabi
Native or Bilingual

Timeline

Manager

Quesada Burritos & Tacos
04.2022 - 03.2025

Team Member

Wendy's
05.2021 - 04.2022

Associate of Arts - Business

Coquitlam College
Japneet Kaur