Janzen Trias
California Rehab and Sports Therapy
Antioch
1
Certification
7
years of professional experience
Certified Phlebotomy Technician with over three years of experience in healthcare administration and patient services. Experienced in appointment scheduling, insurance verification, and HIPAA compliance. Seeking a position where I can combine my clinical training and administrative experience to contribute to a high-quality healthcare team.
Work History
Patient Service Representative
3 Years 2 Months- Coordinated daily schedules for healthcare providers, managing patient appointments, cancellations, and follow-up visits to ensure efficient patient flow.
- Verified insurance eligibility, benefits, referrals, and authorizations to ensure seamless patient care.
- Maintained accurate patient records while ensuring HIPAA compliance.
- Answered high-volume phone calls and addressed patient questions professionally and efficiently.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Crew Member
1 Year 6 Months- Provided exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Accurately operated cash register to process customer payments.
- Maintained cleanliness and organization of store environment, promoting a welcoming atmosphere for customers.
- Collaborated with team members to execute promotional displays, effectively showcasing seasonal products.
Front of House Server
2 Years 2 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Organized dining area to maintain cleanliness and ambiance, contributing to positive customer perceptions.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
Education
Phlebotomy Technician
Medical Billing And Coding
High School Diploma
Skills
Patient intake
Appointment scheduling
Specimen collection
HIPAA compliance
Data entry
Medical billing
Medical terminology
Customer service
Infection control
Specimen handling
Specimen collection
Venipuncture
Certification
- Certified Phlebotomy Technician (CPT) - AMCA 2026
- Basic Life Support (BLS) - American Heart Association
Timeline
Patient Service Representative
California Rehab and Sports Therapy
01.2023 - 03.2026Read More
Crew Member
Trader Joe's
10.2021 - 04.2023Read More
Front of House Server
Slow Hand BBQ
07.2019 - 09.2021Read More
CALRegional
Phlebotomy Technician
Read More
Golden Bridge College
Medical Billing And Coding
Read More
University of Perpetual Help
High School Diploma
Read More