J’Anne Tonge
BRAMPTON
Summary
Customer-focused server with 5+ years of experience in fast-paced environments, including 4 years in restaurant service. Skilled in multitasking, teamwork, and delivering high-quality guest experiences. Known for maintaining a positive attitude while providing efficient and friendly service.
Overview
4
4
years of professional experience
Work History
Server
Swiss Chalet
Etobicoke, ON
10.2022 - Current
- Facilitated positive dining experiences by delivering attentive and personalized service to all guests.
- Engaged with kitchen staff to enhance operational workflows and ensure timely food delivery.
- Optimizing seating arrangements within reservation system to facilitate efficient guest management and service delivery.
- Creating a warm and inviting environment by efficiently greeting and seating guests upon arrival.
- Oversaw processing of payments and returns on company POS system, maintaining strict adherence to cash-handling standards.
- Implementing regular cash drawer audits to maintain precise financial records and enhance accountability.
Cashier, and Sales Associate
Bath & Body Works Inc.
Brampton, ON
07.2025 - 09.2025
- Managed point-of-sale system operations to ensure seamless and error-free customer transaction experiences.
- Provided personalized assistance in product selection while ensuring high-quality service delivery.
- Monitored stock levels and implemented strategies to ensure consistent product availability for customers on sales floor.
- Instructed new cashiers on essential operational procedures and customer service protocols to ensure consistent service quality.
Camp Counselor
Focus On Youth Summer Camp
Mississauga, ON
07.2023 - 07.2023
- Directed and coordinated daily camper activities, ensuring safety and engagement throughout the program.
- Orchestrated a variety of recreational activities, fostering increased camper engagement and overall enjoyment.
- Nurtured connections with campers to build trust and provide essential support.
- Promoted a positive working atmosphere by actively engaging with team members to address and resolve conflicts.
Sales Associate
Urban Planet Inc.
Mississauga, ON
03.2022 - 08.2022
- Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels during shopping.
- Monitored stock levels and implemented effective product organization strategies to streamline inventory management.
- Analyzed store layout and product placement to optimize visual merchandising and attract customer interest.
- Streamlined communication processes within the team to support alignment and realization of sales goals.
Education
Ascension of Our Lord
Mississauga, ON06.2024
Skills
- Exceptional customer service
- Team Collaboration
- Verbal and Written Communication
- Guest relations management
- Food sales and promotion
- Multitasking
- POS System Usage
- Cash handling
Languages
English
Native or Bilingual
Timeline
Cashier, and Sales Associate
Bath & Body Works Inc.
07.2025 - 09.2025
Camp Counselor
Focus On Youth Summer Camp
07.2023 - 07.2023
Server
Swiss Chalet
10.2022 - Current
Sales Associate
Urban Planet Inc.
03.2022 - 08.2022
Ascension of Our Lord