Janna Junck
North Vancouver,Canada
Summary
Experienced sales professional with over 15 years of experience in business development, relationship management, and customer service within the automotive and financial sectors. Proven track record of exceeding sales targets, establishing strategic partnerships, and increasing revenue. Proficient in leveraging knowledge of dealership systems and financing processes to deliver customized solutions and improve customer satisfaction.
Overview
21
21
years of professional experience
Work History
Financial Service Manager
Cam Clark Ford Lincoln
01.2018 - Current
- Secure financing and leasing including commercial leasing and non-prime financing
- Present all F&I products, including Ford maintenance plans, met and exceed sale targets
- Making sure the clients have a great purchasing experience, obtaining top csi
- Returned to Cam Clark Ford Lincoln as a Finance Manager. At Ford, we are successful in maintaining high level of warranty and maintenance plan sales. Supporting the sales team in selling vehicles and obtaining the President’s Choice award for 2018.
Financial Service Manager
Cam Clark Ford Lincoln
01.2018 - Current
- Secure financing and leasing including commercial leasing and non-prime financing
- Present all F&I products, including Ford maintenance plans, met and exceed sale targets
- Making sure the clients have a great purchasing experience, obtaining top csi
- Returned to Cam Clark Ford Lincoln as a Finance Manager. At Ford, we are successful in maintaining high level of warranty and maintenance plan sales. Supporting the sales team in selling vehicles and obtaining the President’s Choice award for 2018.
Financial Service Manager
North Shore Kia (The Dick Irwin Group)
01.2015 - 01.2018
- Obtain bank approvals for sub vented oem rates and lease approvals with the manufacturer and sub vented non-prime transactions.
- Responsible for scheduling deliveries, sell numerus F&I products, training new staff
- Responsible for submitting all CEV claims and dealing with the scrap-it program
- While working at North Shore Kia, we met and exceeded sales targets. Improved warranty and appearance sales. We were successful in becoming a go to dealership for electric vehicles. I left North Shore Kia and returned to a previous employer.
Financial Service Manager
North Shore Kia (The Dick Irwin Group)
01.2015 - 01.2018
- Obtain bank approvals for sub vented oem rates and lease approvals with the manufacturer and sub vented non-prime transactions.
- Responsible for scheduling deliveries, sell numerus F&I products, training new staff
- Responsible for submitting all CEV claims and dealing with the scrap-it program
- While working at North Shore Kia, we met and exceeded sales targets. Improved warranty and appearance sales. We were successful in becoming a go to dealership for electric vehicles. I left North Shore Kia and returned to a previous employer.
Financial Service Manager
Don Docksteader Subaru & Volvo of Vancouver (Dilawri Group of Companies)
01.2014 - 01.2015
- Helping client to determine which products best suits their needs and driving habits
- Negotiate finance contracts and be responsible for accuracy and funding
- Responsible to complete with accuracy all legally required documentation for finance, lease and cash clients
- Responsible to explain leasing and finance contracts with clients
- I joined Don Docksteader in 2014 as a Finance Manager. We were successful in increasing our warranty and protection package sales.
Financial Service Manager
Don Docksteader Subaru & Volvo of Vancouver (Dilawri Group of Companies)
01.2014 - 01.2015
- Helping client to determine which products best suits their needs and driving habits
- Negotiate finance contracts and be responsible for accuracy and funding
- Responsible to complete with accuracy all legally required documentation for finance, lease and cash clients
- Responsible to explain leasing and finance contracts with clients
- I joined Don Docksteader in 2014 as a Finance Manager. We were successful in increasing our warranty and protection package sales.
Financial Service Manager
Pacific Honda (The Dick Irwin Group)
01.2014 - 12.2014
- Building relationships with clients and sell them warranty and insurance contracts
- Negotiate finance contracts and be responsible for accuracy and funding
- Build key relationships with decision makers
- Complete legal documentation
- I joined Pacific Honda after my contract was complete with Cam Clark Ford. Learnt a lot about how to sell to different clientele and maintain a high level of csi. I left Pacific Honda to further my career within the automotive industry.
Financial Service Manager
Pacific Honda (The Dick Irwin Group)
01.2014 - 12.2014
- Building relationships with clients and sell them warranty and insurance contracts
- Negotiate finance contracts and be responsible for accuracy and funding
- Build key relationships with decision makers
- Complete legal documentation
- I joined Pacific Honda after my contract was complete with Cam Clark Ford. Learnt a lot about how to sell to different clientele and maintain a high level of csi. I left Pacific Honda to further my career within the automotive industry.
Financial Service Manager
Cam Clark Ford Lincoln
01.2011 - 12.2013
- Develop relationships with clients while selling insurance products
- Negotiate finance contracts, including subprime contracts
- Work with many different computer programs
- Forecast sales targets
- I have worked with Cam Clark Ford as a Finance Manager in the past, one of their finance managers went on maternity leave and the Dealer Principal asked me to come back to work for them on contract.
Financial Service Manager
Cam Clark Ford Lincoln
01.2011 - 12.2013
- Develop relationships with clients while selling insurance products
- Negotiate finance contracts, including subprime contracts
- Work with many different computer programs
- Forecast sales targets
- I have worked with Cam Clark Ford as a Finance Manager in the past, one of their finance managers went on maternity leave and the Dealer Principal asked me to come back to work for them on contract.
Independent Stock Trader
Yaletown Trading Group
01.2010 - 12.2011
- Work within a group of traders to develop and implement trading strategies
- Learn and trade a pair trading strategy (short and long position)
- Research individual companies and develop new stock pairs
- During my time with Yaletown Trading Group I learnt about pair trading strategies and traded a portfolio of stocks. I completed the US Series 7 and was licensed through bright trading. I made my own trading decisions and developed trading plans, our trading group ended when the president of our group closed the office in Vancouver and moved to the USA.
Independent Stock Trader
Yaletown Trading Group
01.2010 - 12.2011
- Work within a group of traders to develop and implement trading strategies
- Learn and trade a pair trading strategy (short and long position)
- Research individual companies and develop new stock pairs
- During my time with Yaletown Trading Group I learnt about pair trading strategies and traded a portfolio of stocks. I completed the US Series 7 and was licensed through bright trading. I made my own trading decisions and developed trading plans, our trading group ended when the president of our group closed the office in Vancouver and moved to the USA.
District Manager
NGK Spark Plugs
01.2008 - 12.2010
- Manage and expand existing accounts within a specific territory. (Territory management within the automotive aftermarket).
- Presentation sales to new clients
- Analyze clients inventory and complete inventory updates.
- Present our product to clients at trade shows.
- Process warranty claims.
- At NGK Sparkplugs I was a District Manager, as a District Manager I managed accounts within the lower mainland and the interior of British Columbia. I work independently of our head office in Ontario and am mostly on the road. The main aspect of this position was to increase sales thus increase market share.
District Manager
NGK Spark Plugs
01.2008 - 12.2010
- Manage and expand existing accounts within a specific territory. (Territory management within the automotive aftermarket).
- Presentation sales to new clients
- Analyze clients inventory and complete inventory updates.
- Present our product to clients at trade shows.
- Process warranty claims.
- At NGK Sparkplugs I was a District Manager, as a District Manager I managed accounts within the lower mainland and the interior of British Columbia. I work independently of our head office in Ontario and am mostly on the road. The main aspect of this position was to increase sales thus increase market share.
Proprietary Stock Trader
Swift Trade Inc.
01.2006 - 12.2008
- Develop stock trading strategy
- Working in a fast-paced environment, making slit second decisions
- Manage profit and loss
- Research
- Understanding and using technical analysis
- During the time I worked at Swift Trade I learnt a massive amount of information about economics/business and how to trade stocks and futures markets. We were trained for only a week and made our own trading decisions/plans since the beginning. In this job we were required to learn very quickly since the public markets are ever changing and challenging. I learn quickly and have excelled in challenging environments.
Proprietary Stock Trader
Swift Trade Inc.
01.2006 - 12.2008
- Develop stock trading strategy
- Working in a fast-paced environment, making slit second decisions
- Manage profit and loss
- Research
- Understanding and using technical analysis
- During the time I worked at Swift Trade I learnt a massive amount of information about economics/business and how to trade stocks and futures markets. We were trained for only a week and made our own trading decisions/plans since the beginning. In this job we were required to learn very quickly since the public markets are ever changing and challenging. I learn quickly and have excelled in challenging environments.
Financial Service Manager
Cam Clark Ford Lincoln Ltd.
01.2004 - 12.2006
- Promotions, Scheduling, Customer Care
- Demonstration sales
- Sell insurance products, warranties and protection packages (intangible products)
- Training new sales representatives in the financial area of transactions
- Negotiate contracts
- Forecast monthly and yearly profit targets
- As a Financial Service Manager it was very important to have exceptional selling and customer service skills. This position was also greatly reliant on my ability to build and maintain key relationships with decision makers. At Cam Clark I often met or exceeded sales targets set for our department, while also maintaining a high level of customer satisfaction.
Financial Service Manager
Cam Clark Ford Lincoln Ltd.
01.2004 - 12.2006
- Promotions, Scheduling, Customer Care
- Demonstration sales
- Sell insurance products, warranties and protection packages (intangible products)
- Training new sales representatives in the financial area of transactions
- Negotiate contracts
- Forecast monthly and yearly profit targets
- As a Financial Service Manager it was very important to have exceptional selling and customer service skills. This position was also greatly reliant on my ability to build and maintain key relationships with decision makers. At Cam Clark I often met or exceeded sales targets set for our department, while also maintaining a high level of customer satisfaction.
Education
Graduation Diploma -
West Vancouver Secondary
West Vancouver, BCGeneral Studies
Capilano University
North Vancouver, BCLevel 1 Insurance license -
Insurance Council Of British Columbia
Vancouver, BCCanadian Securities Course (CSC) -
Canadian Securities Institute
Vancouver, BCConduct and Practice Handbook (CPH) -
Canadian Securities Institute
Vancouver, BCCertified Sales Professional (CSP) -
Canadian Securities Institute
Vancouver, BCSeries 7 (US Brokers Course) -
FINRA
Washington, DCMotor Vehicle Sales Authority of British Columbia Level II -
Vehicle Sales Authority of British Columbia
Surrey, BCFirst Canadian Insurance-Finance Manager Course -
First Canadian Financial Group
Edmonton, ABTricor Automotive Group-Sales Training -
Tricor Automotive Group
Vaughan, ONSkills
- Effective negotiation techniques
- Persuasive communication skills
- Automotive financing procedures
- Credit analysis expertise
- Effective relationship management
- Service excellence
- Effective conflict resolution
- Effective presentation skills
- Effective communication
- Problem-solving expertise
- Meticulous attention to detail
- Experienced with Microsoft Office applications
- Skilled in utilizing CRM platforms
- Skilled in Dealership management systems
Accomplishments
- Delivered consistent revenue growth in all rolls through strategic relationship management.
- Earned multiple awards for sales excellence, including dealership and product-specific recognitions
- Increased market penetration and dealership adoption of financing solutions.
- Improved customer experience while diving profitable finance offices
Education And Certifications
- Graduation Diploma
- Level 1 Insurance license
- Canadian Securities Course (CSC)
- Conduct and Practice Handbook (CPH)
- Certified Sales Professional (CSP)
- Series 7 (US Brokers Course)
- Motor Vehicle Sales Authority of British Columbia Level II
- First Canadian Insurance-Finance Manager Course
- Tricor Automotive Group-Sales Training
Languages
English
Native or Bilingual
Timeline
Financial Service Manager
Cam Clark Ford Lincoln
01.2018 - Current
Financial Service Manager
Cam Clark Ford Lincoln
01.2018 - Current
Financial Service Manager
North Shore Kia (The Dick Irwin Group)
01.2015 - 01.2018
Financial Service Manager
North Shore Kia (The Dick Irwin Group)
01.2015 - 01.2018
Financial Service Manager
Don Docksteader Subaru & Volvo of Vancouver (Dilawri Group of Companies)
01.2014 - 01.2015
Financial Service Manager
Don Docksteader Subaru & Volvo of Vancouver (Dilawri Group of Companies)
01.2014 - 01.2015
Financial Service Manager
Pacific Honda (The Dick Irwin Group)
01.2014 - 12.2014
Financial Service Manager
Pacific Honda (The Dick Irwin Group)
01.2014 - 12.2014
Financial Service Manager
Cam Clark Ford Lincoln
01.2011 - 12.2013
Financial Service Manager
Cam Clark Ford Lincoln
01.2011 - 12.2013
Independent Stock Trader
Yaletown Trading Group
01.2010 - 12.2011
Independent Stock Trader
Yaletown Trading Group
01.2010 - 12.2011
District Manager
NGK Spark Plugs
01.2008 - 12.2010
District Manager
NGK Spark Plugs
01.2008 - 12.2010
Proprietary Stock Trader
Swift Trade Inc.
01.2006 - 12.2008
Proprietary Stock Trader
Swift Trade Inc.
01.2006 - 12.2008
Financial Service Manager
Cam Clark Ford Lincoln Ltd.
01.2004 - 12.2006
Financial Service Manager
Cam Clark Ford Lincoln Ltd.
01.2004 - 12.2006
Graduation Diploma -
West Vancouver Secondary
General Studies
Capilano University
Level 1 Insurance license -
Insurance Council Of British Columbia
Canadian Securities Course (CSC) -
Canadian Securities Institute
Conduct and Practice Handbook (CPH) -
Canadian Securities Institute
Certified Sales Professional (CSP) -
Canadian Securities Institute
Series 7 (US Brokers Course) -
FINRA
Motor Vehicle Sales Authority of British Columbia Level II -
Vehicle Sales Authority of British Columbia
First Canadian Insurance-Finance Manager Course -
First Canadian Financial Group
Tricor Automotive Group-Sales Training -
Tricor Automotive Group
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