Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Hobbies and Interests
Timeline
Generic
Janki Mistry

Janki Mistry

Toronto

Summary

Looking to continue external soft skills and experience in a work environment as I continue my education. Working in a variety of industries and service institutions to develop my customer service and leadership skills is an area that I continue to pursue.

Overview

4
4
years of professional experience

Work History

SKINBYVEE / Online Sales Coordinator (P/T)

12.2019 - Current
  • Collect, pack, and ship out orders in a timely fashion
  • Work alongside Canada Post and other delivery companies through technologic and in-person means
  • Resolve customer conflicts regarding orders and assist with questions about products
  • Manage incoming deliveries of inventory and monitored the need for stock replenishment
  • Work alongside marketing and operations on product trends and seasonal preparation.

Independent City Market / Cashier

07.2021 - 12.2021
  • Welcomed customers into the store and helped direct them to specific products
  • Assisted 75+ customers per shift by processing POS transactions including cash, debit, credit purchases and refunds, redeeming rewards, and managing points accounts
  • Supervised the onboarding of new employees on proper cash-out methods, inventory management, and customer communication
  • Effectively communicated promotions and events to encourage sales
  • Resolved customer conflicts
  • Routinely closed the store and balanced cash tills
  • Assisted customers with carry outs to private residences and cars
  • Built strong relationships with customers through friendly conversation and effective service.

Education

Bachelor of Arts - Psychology

McMaster University
Hamilton, ON
05.2027

High School Diploma -

Jarvis Collegiate Institute
Toronto, ON
06.2023

Skills

  • Retail Sales
  • Cash Management
  • Customer Service
  • Logistics and Distribution
  • Inventory Management
  • SquareUP Commerce
  • Weebly Web Design
  • Microsoft and Google Productivity Tools

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
French
Limited Working

Volunteer Experience

  • B&O Yorkville run, Aug-Sept 2018/2019
  • Constantine Yorkville run, Aug-Sept 2021
  • Shoppers Drugmart LOVE YOU: Run for Women, April 2022

Hobbies and Interests

  • Health & Fitness
  • Music - Flute

Timeline

Independent City Market / Cashier

07.2021 - 12.2021

SKINBYVEE / Online Sales Coordinator (P/T)

12.2019 - Current

Bachelor of Arts - Psychology

McMaster University

High School Diploma -

Jarvis Collegiate Institute

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Janki Mistry