Janiyah Magee
Carson
Summary
Motivated student with strong problem-solving skills and a track record of building effective client and team relationships. Adaptable in dynamic environments, consistently delivering exceptional customer service. Committed to team success through efficient multitasking and time management. Dedicated to continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Pier Agent
Metro Shores Services
Long Beach
05.2024 - Current
- Review and verify validity of all travel documents and proof of citizenship presented by guests for check-in to ensure compliance with U.S. and International Law.
- Assisted guests disembarking vessel by locating luggage and completing lost luggage forms, ensuring seamless transition to shore.
- Facilitated comfort and accessibility for guests needing special care, significantly enhancing guest experience.
- Provided exceptional customer service by delivering cheer and sympathy during guest interactions.
Secretary
Law office of Alexa Socha
Downtown Long Beach
08.2023 - 01.2024
- Supervised office operations, fostering an organized and productive work environment.
- Organized and ensured accuracy of legal binders to streamline case management.
- Managed physical and electronic files, ensuring timely access to finalized legal documents.
- Processed incoming faxed documents to facilitate timely communication with clients and stakeholders.
Pro Associate of Sales
Home Depot
Hawthorne
07.2022 - 08.2023
- Achieved top sales position in district by consistently exceeding targets.
- Increased company revenue by 23% monthly through strategic sales initiatives
- Coordinated client projects, ensuring timely completion and effective resource allocation to meet client needs
- Managed major construction projects, providing consistent client account updates and reminders to enhance communication
Nurses' Assistant
Watts Healthcare Center (Same Day Clinic)
Watts
08.2019 - 03.2020
- Assisted nurses with taking vitals
- Administered HCG tests on patients to support accurate diagnosis and treatment planning
- Input health information into medical records to maintain accurate patient data
- Completed consults for the physicians
- Requested X-Ray images from radiology
- Scheduled healthcare appointments
- Facilitated in-person communication between patients and healthcare staff to enhance patient satisfaction
- Distributed appointment reminders via email to ensure patient attendance
- Managed front desk operations, greeting visitors and addressing inquiries to ensure smooth patient flow
Education
General Education -
King/Drew Medical Magnet High School
Los Angeles, CA06-2021
Skills
- Leadership and adaptability
- Problem solving and critical thinking
- Document examination
- Effective communication
- Microsoft Office suite
- Adobe Creative Suite
- Excel and Google Sheets
- JavaScript programming
- Data entry and management
- Google Docs, Slides, and Forms
- Project management
Certification
Life insurance License for Life and Health, Department of Insurance, 01/01/22, California
Timeline
Pier Agent
Metro Shores Services
05.2024 - Current
Secretary
Law office of Alexa Socha
08.2023 - 01.2024
Pro Associate of Sales
Home Depot
07.2022 - 08.2023
Nurses' Assistant
Watts Healthcare Center (Same Day Clinic)
08.2019 - 03.2020
General Education -
King/Drew Medical Magnet High School