Summary
Overview
Work History
Education
Skills
Referencesavailable
Specializedtraining
Volunteer Experience
Timeline
Generic

Janine MacDonald

Sault Ste. Marie,ON

Summary

A hardworking, highly motivated, reliable worker with the ability to multitask, identify problems, and provide solutions. Compassionate Residential Support Staff brings advanced skills in medical, social, and physical support. They promote independence and respect individuals' dignity. They help with activities of daily living and boost well-being with caring support. Focused on assisting residents to meet treatment objectives and learn new skills through mentoring and personalized support, demonstrated success in developing relationships and managing conflicts.

Overview

25
25
years of professional experience

Work History

Breton House Residential Support Worker

11.2021 - Current
  • Completing general reception and office duties including but not limited to: o Cordially answering phone calls and taking detailed messages
  • Responding to inquiries from residents and staff
  • Monitoring any visitors who attend the residence o Completing assigned office tasks, such as document preparation, using the computer and photocopier o Review the Policies and Procedures manual on a regular basis
  • Performing health and safety duties including but not limited to: o Having full knowledge and understanding of all health and safety policies and procedures and the ability to implement changes as necessary o Performing routine health and safety checks and reporting any concerns
  • Ensuring the facility is safely locked down each night prior to the end of shift
  • Completing Cleaning and maintenance duties including but not limited to: o Regular housekeeping tasks such as dusting, vacuuming, laundry, cleaning kitchen and bathrooms, and other tasks assigned ensuring compliance with APH protocols and updates o Supervising residents during completion of their assigned therapeutic duties and chores o Maintaining a fair, rotating schedule
  • Shopping for, carrying and putting away groceries
  • Identifying and reporting maintenance concerns
  • Providing client supervision including but not limited to: o Interacting with clients, making every effort to understand, interpret and respond to the client needs o Assessing situations, events or conditions in the facility that interfere with the ability of residents to attain their recovery goals o Assisting residents in overcoming daily obstacles and referring them to counselling staff for follow-up o Keeping a daily journal to record activities, concerns, observations, etc
  • O Taking the appropriate action if a resident has been drinking and/or using drugs
  • Report to the Executive Director any concerns that require further investigation or response

Addictions Worker

Algoma Substance Rehabilitation Centre
Sault Ste. Marie, Ontario
10.2021 - Current
  • Experienced in the Lottery and Gaming Industry
  • Smart Serve
  • WHMIS
  • Standard First Aid/CPR
  • Mental Health First Aid
  • Automated External Defibrillation (AED)
  • ASSIST
  • CPI Training - NVCI

General Labourer

Argo Industrial
10.2013 - Current
  • Industrial vacuuming
  • Confined space in hot/cold/dusty working environments
  • High Pressure Cleaning

Produce Associate

Walmart
02.2017 - 10.2021
  • Maintain proper receiving and handling of product
  • Maintain up-to-date knowledge of products in the produce department
  • Develop reports of production status to Managers
  • Maintain product safety and sanitation guidelines
  • Ensure department orders for equipment, supplies and products are timely and accurate

Technical Support Technician

Sutherland Global Services
02.2016 - 11.2016

Haul Truck Operator/Labourer

Chartrand Equipment Detour
, ON
01.2012 - 07.2014
  • Hauling Material from stockpile
  • Short and Long Hauls
  • Pump crew and shop hand

Security Officer

Ontario Lottery and Gaming, Sault Ste
Marie Casino, ON
01.2007 - 01.2012
  • Maintain the integrity of the Casino
  • Emergency medical response
  • Observation and assessment skills
  • Problem solving skills
  • Team work skills

Security Officer

Ontario Lottery and Gaming, Mohawk Casino
Campbellville, ON
01.2000 - 01.2007
  • Maintain the integrity of the Casino
  • Emergency medical response
  • Observation and assessment skills
  • Problem solving skills
  • Team work skills

Direct Client Technical Support

  • Problem Diagnosis-Problem Solving
  • Customer Service-Multitasking

Education

Mental Health and Addictions Worker -

CTS Canadian Career College
Sault Ste. Marie, ON
09-2024

Legal Administrative Assistant -

Mohawk College
Hamilton, ON
01.1994

Grade 12 (OSSGD) -

St. Mary's Secondary School
Hamilton, ON
01.1992

Skills

  • Smart Serve
  • WHMIS
  • Standard First Aid/CPR
  • Mental Health First Aid
  • Automated External Defibrillation (AED)
  • Confined Space Training
  • ASSIST
  • CPI Training - Non-violent Crisis Intervention

Referencesavailable

True

Specializedtraining

  • ASIST Training, Crisis Intervention
  • Smart Serve, 2000
  • WHIMIS, 2000
  • First Aid / CPR, 2000
  • AED, 2002

Volunteer Experience

  • Church Youth Organization, Coordinate Youth Group Activities, Freelton, ON
  • Church Community Events, Coordinate Annual Church Activities, Freelton, ON
  • Amateur Sports Coach, Youth sports, Freelton, ON
  • Peel Region, Children's Aid Society, Volunteer Driver, Acton, ON
  • Sault Area Hospital, Detoxification Unit, Group Facilitator, Sault Ste. Marie, ON

Timeline

Breton House Residential Support Worker

11.2021 - Current

Addictions Worker

Algoma Substance Rehabilitation Centre
10.2021 - Current

Produce Associate

Walmart
02.2017 - 10.2021

Technical Support Technician

Sutherland Global Services
02.2016 - 11.2016

General Labourer

Argo Industrial
10.2013 - Current

Haul Truck Operator/Labourer

Chartrand Equipment Detour
01.2012 - 07.2014

Security Officer

Ontario Lottery and Gaming, Sault Ste
01.2007 - 01.2012

Security Officer

Ontario Lottery and Gaming, Mohawk Casino
01.2000 - 01.2007

Direct Client Technical Support

Mental Health and Addictions Worker -

CTS Canadian Career College

Legal Administrative Assistant -

Mohawk College

Grade 12 (OSSGD) -

St. Mary's Secondary School

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Janine MacDonald