Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NICOLE WARD

Ingersoll,ON

Summary

Energetic, motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Skillfully provide personal and mobility to diverse patients. Experienced personal assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Highly organized, proactive and punctual with team-oriented mentality.

Proven ability to assist with daily activities and foster safe and comfortable environment. Demonstrated skills in patient care and effective communication.

Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

Overview

6
6
years of professional experience

Work History

Personal Support Worker

Sienna Senior Living
05.2025 - Current
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for each client.

Personal Care Assistant

Woodstock District & Developmental Services
01.2021 - Current
  • Support clients with developmental and physical disabilities, with their ADLs, community outings and administration of medications
  • Foster clients independence through creative ways to support their ADLs, with limited assistance
  • Adapted and responded to clients requirements and wishes while working within their established care plans
  • Recognizes and reports changes in clients behaviour/condition
  • Communicate effectively with clients, families and team members

Personal Support Worker

Cambridge Memorial Hospital
11.2023 - 06.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.

Guest Attendant & Dietary

Caressant Care
08.2020 - 01.2021
  • Provide personal care such as bathing, dressing, grooming
  • Provides medications to residents
  • Assists and attends to residents special needs as required
  • Provides Personal Laundry Service for residents
  • Provides food preparation, dining room service, busing and dish washer service.

Personal Care Attendant

Independent Living Centre of Waterloo Region
02.2020 - 08.2020
  • Provide personal care such as bathing, dressing, grooming and transfers
  • Provide some invasive tasks as directed by consumers
  • May assist with meal preparation and light housekeeping
  • Recorded duties performed for consumer when required
  • Keep supervisor informed of incidents and events affecting care
  • Train new staff

Education

Paralegal Degree - Paralegal

Trios College
London, ON
03.2017

High School Diploma - undefined

Perth and District Collegiate Institute
Perth, Ontario
06.2010

Certification - Personal Support Worker

Andersons College of Health Business And Technology
Kitchener, ON
01-2022

Skills

  • Bondable
  • Client engagement
  • Problem solver
  • Fast learner
  • Strong communication
  • Fit testing record
  • Hard worker
  • Team building
  • Sanitation understanding
  • Food handlers certificate
  • First Aid CPR & AED
  • Smart serve
  • Dementia care
  • Emotional support
  • Patient care
  • Problem-solving
  • Behavioral management
  • Patient management
  • Heavy lifting
  • Care plan adherence

Languages

English
Professional Working

Timeline

Personal Support Worker

Sienna Senior Living
05.2025 - Current

Personal Support Worker

Cambridge Memorial Hospital
11.2023 - 06.2025

Personal Care Assistant

Woodstock District & Developmental Services
01.2021 - Current

Guest Attendant & Dietary

Caressant Care
08.2020 - 01.2021

Personal Care Attendant

Independent Living Centre of Waterloo Region
02.2020 - 08.2020

High School Diploma - undefined

Perth and District Collegiate Institute

Paralegal Degree - Paralegal

Trios College

Certification - Personal Support Worker

Andersons College of Health Business And Technology
NICOLE WARD