Janine Howard
Saskatoon,SK
Summary
Successful Owner/Operator with expertise in clothing industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Enterprising owner successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
13
13
years of professional experience
Work History
Owner/operator
Feral Cat Studio
Saskatoon, SK
02.2012 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Seamstress
Feral Cat Studio
Saskatoon, SK
02.2012 - Current
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Measured and cut fabric for garment construction according to customer specifications.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
- Drafted designs and patterns for original garments.
- Assisted with inventory management and restocking of supplies for continuous availability.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Assisted customers with garment selection, offering expert advice on sizing, fabrics, and styles to ensure optimal fit and satisfaction.
Education
Year 1 - Visual Arts
Kootenay School of Art And Design
Nelson, BC06.2000
Grade 12 - Arts
Oak Bay High School
Victoria, BC06.1999
Languages
English
Timeline
Owner/operator
Feral Cat Studio
02.2012 - Current
Seamstress
Feral Cat Studio
02.2012 - Current
Year 1 - Visual Arts
Kootenay School of Art And Design
Grade 12 - Arts
Oak Bay High School