Janice Marfori Rivero

Coordinated comprehensive care for hematology and oncology patients with CCS-eligible conditions, ensuring timely access to diagnostics, treatments, specialty services, and community resources. Collaborated with multidisciplinary teams to develop individualized care plans, obtain authorizations, facilitate referrals, monitor treatment progress, provide patient and family education, and advocate for high-quality, cost-effective care across the continuum.

Provided comprehensive case management for patients with complex hematologic disorders across inpatient and outpatient settings. Coordinated multidisciplinary care, discharge planning, specialty referrals, treatment authorizations, and follow-up services while advocating for patients, educating families, and ensuring continuity of care to optimize clinical outcomes.

• Managed patient care departments, ensuring quality of care and regulatory compliance
• Coordinated staffing for all shifts, guaranteeing adequate patient coverage
• Monitors the flow of patients in and out of the hospital
• Handled occurrences during shift, maintaining thorough documentation and clear communication

• Managed the daily operation of various departments of the clinic
• Provide staff education and training to employees
• Supervised and managed daily scheduling, tasking, and administration.
• Provided supervision and support to the staff
• Collaborated with medical providers to promote quality patient care.

• Direct care of patients in an outpatient pediatric clinic
• Administered medications, immunizations, and stimulation testings in the infusion clinic
• Performed as a telephone nurse advice nurse utilizing established triage protocols and guidelines
• Performed as a resource or support to medical assistants and licensed vocational nurses.

• Managed a team of nursing staff in a 24-bed unit and assumed responsibility for direction and coordination of the departmental functions
• Ensures that quality care is provided according to policies and procedures, that patient flow/placement is efficient and that daily staffing needs are met to assure the highest quality patient care, safety and satisfaction
• Participated in interprofessional collaboration with physicians and nursing staff to ensure the best patient outcomes
• Participated in hospital performance improvement activities such as Magnet council to improve safety and patient outcomes.

• Responsible for health care needs of pediatric patients with acute and chronic conditions in a busy acute hospital setting
• Performed nursing assessments, administered medications, and chemotherapy drugs, and developed a plan of care based on the patient's developmental and healthcare needs
• Performed clinical tasks according to hospital policies and procedures
• Provided clinical education and support services to patients and family members.

• Managed care of pediatric patients with leukemia, lymphoma, and hematological disorders
• Conducted nursing assessments, administered medications, and chemotherapy drugs, and coordinated plan of care based on the patient's developmental needs
• Provided education to patients and families for homecare and discharge planning.