Janet Roberts

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Demonstrated strong teamwork and collaboration skills in a fast-paced environment.
 Worked flexible hours across night, weekend, and holiday shifts, ensuring operational
excellence.
 Collaborated with team members to complete orders and maintain a clean and
organized work station.

• Proficiently managed cash register operations, processing 250+ transactions daily
• Maintained a clean checkout area to facilitate customer flow
• Addressed customer complaints, offering suitable solutions and alternatives
• Collaborated with the team to consistently meet or exceed daily sales targets.

• Demonstrated strong teamwork and collaboration skills in a fast-paced environment
• Provided exceptional customer service by promptly processing customer orders, addressing concerns, and maintaining a positive rapport
• Participated actively in team meetings and training sessions to stay informed about product updates and changes
• Tracked and updated customer service cases, enhancing customer satisfaction through accurate information and timely responses
• Fostered positive customer connections, leading to higher retention rates and positive feedback.