Janet Rivard
Innisfail,Canada
Summary
Dynamic Community Coordinator with 6+ yrs developing programs promoting inclusivity, social and emotional health of the community. Demonstrated strong leadership and organizational skills while building community partnerships.Proven ability to secure funding in excess of $55K. Solid at fostering partnerships, administrative tasks, and volunteer coordination.
Overview
33
33
years of professional experience
Work History
Registered Massage Therapist
Self-Employed
Ft. McMurray/Cent. AB, Canada
01.2005 - 12.2024
- Performed comprehensive assessments to determine client needs and develop tailored treatment plans.
- Educated clients on self-care practices and lifestyle modifications to enhance overall wellness.
- Executed various therapeutic techniques, including Swedish, deep tissue, and trigger point therapy.
- Participated in continuing education to remain current with industry trends and enhance therapeutic skills.
- Utilized effective communication skills to build rapport and trust with clients during sessions.
- Managed all aspects of the business, including scheduling, billing, and marketing services.
- Adapted treatment approaches based on client feedback and changing health conditions.
- Maintained a strong focus on ethical practices and confidentiality throughout all client interactions.
- Communicated with clients to learn about physical condition and symptoms.
- Applied massage on soft body tissue to relieve discomfort and facilitate healing in injuries.
- Maintained patient records, tracking rehabilitation goals and progress.
- Analyzed client's medical histories to identify potential root causes of ailments.
- Conducted post-treatment consultations with patients regarding home exercise programs or any other necessary instructions.
- Demonstrated knowledge of anatomy, physiology and pathology to assess client's needs.
- Attended continuing education courses to stay abreast of new developments in the field.
- Educated clients on stretches and exercises to complement massage therapy and promote long-term health benefits.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to provide comprehensive care for clients.
- Maintained detailed client records, including treatment notes and health history, ensuring confidentiality and compliance with HIPAA regulations.
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
- Utilized hot stone therapy and hydrotherapy techniques as part of treatment plans to enhance relaxation and pain relief.
- Utilized aromatherapy and essential oils to enhance the massage experience and promote relaxation.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
- Participated in community wellness events, providing massage therapy and promoting the benefits of regular massage for health maintenance.
Youth Services Coordinator
MFRC Deptartment of National Defense
CFB Suffield, Canada
01.1996 - 01.2000
- Maintained comprehensive documentation and administration for diverse projects.
- Trained staff and volunteers, facilitating their growth and effectiveness.
- Oversaw larger projects with increased budgets, enhancing overall project scope.
- Programmed, planned, and facilitated K-12 school programs and summer camps.
- Collaborated with MFRC staff and multiple community organizations on joint initiatives.
- Promoted multicultural awareness while showcasing Canadian and Native culture to British military personnel and their families.
- Designed and executed engaging youth programs, enhancing participation rates by 100% sold out programs.
- Coordinated logistics for community events, ensuring smooth execution and high attendance.
- Trained and mentored volunteers on best practices for youth engagement and program delivery.
- Conducted outreach activities to promote services, resulting in increased community awareness and involvement.
- Organized recreational activities that encouraged teamwork and social skills among participants.
- Maintained comprehensive documentation of program activities and participant progress.
- Provided conflict resolution support to youth, fostering a safe and inclusive atmosphere.
- Collaborated with managers to assess needs and develop program plans.
- Researched and developed program initiatives to better serve client population base.
- Provided individual counseling and mentoring to participants in the program.
- Developed and implemented programming activities to engage youth in positive development.
- Organized and supervised volunteers, interns, and staff to support youth services programs.
- Participated in professional development trainings relevant to duties as Youth Services Coordinator.
- Planned and implemented developmentally appropriate curriculum to meet needs of youth.
- Recruited, interviewed, and hired volunteers and staff.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Engaged in regular travel to support project execution across various locations.
Community Support Coordinator
Association for the Mentally Handicapped
Medicine Hat, Canada
01.1993 - 01.1994
- Managed extensive documentation related to multiple patient medications, ensuring accuracy and compliance.
- Developed situational awareness to identify and address patient needs effectively.
- Mastered identification of negative unhealthy behaviors through ongoing human studies.
- Enhanced communication and information logs to improve service quality for patients.
- Conducted comprehensive assessments to identify client needs and develop appropriate support plans.
- Collaborated with healthcare providers to ensure holistic support for clients' mental and physical health needs.
- Participated in regular meetings with community stakeholders to assess needs and improve service delivery.
- Utilized conflict resolution strategies to mediate disputes and improve relationships among clients.
- Provided crisis intervention services when necessary.
- Assisted clients in developing independent living skills such as budgeting, meal planning, job search strategies.
- Participated in regular team meetings with other Community Support Coordinators to discuss best practices.
- Attended trainings related to community support services provided by the agency.
- Coordinated transportation for clients to medical appointments and other activities.
- Served as a liaison between the agency and external partners such as schools, hospitals, social workers.
- Developed positive relationships with family members of clients so they can better understand their loved one's needs.
- Resolved conflicts between clients or between staff members in a professional manner.
- Provided emotional support for vulnerable populations struggling with mental illness or addiction issues.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Supervised daily hygiene and skills to promote self-sufficiency.
- Prepared and maintained budgets, personnel records or training manuals.
- Assessed and identified service delivery challenges and opportunities within local area.
Community Coordinator
Metis Nation of Alberta Association, Local 8 8
Medicine Hat, Canada
01.1992 - 01.1993
- Increased attendance and visibility of community events through strategic networking and marketing.
- Organized social events and dances to enhance community engagement.
- Established B.E.T.E.R program to promote Business, Education, Training, Employment, and Resources.
- Generated over $55,000 for organization through effective grant writing skills.
- Organized workshops and training sessions for volunteers to ensure effective program delivery.
- Coordinated community outreach programs, enhancing engagement with local residents and stakeholders.
- Built relationships with local organizations to create partnerships for resource sharing and collaboration.
- Conducted needs assessments to identify gaps in community services and inform program development.
- Managed logistics for community events, ensuring smooth execution and high participant satisfaction.
- Facilitated focus groups to gather feedback on community services and improve future programming.
- Created and distributed promotional materials to raise awareness and encourage participation in events.
- Collaborated with teams to evaluate program effectiveness and report on community impact.
- Trained staff on community engagement best practices and effective communication strategies.
- Promoted cultural awareness through community events celebrating local heritage and traditions.
- Established a resource database for community members to access pertinent information and services.
- Conducted research on best practices in the field of community development.
- Developed strategies to enhance community participation in decision-making processes.
- Maintained accurate records of community engagement activities to inform future initiatives.
- Presented monthly updates at board meetings, showcasing strong presentation abilities.
- Facilitated group discussions to identify community needs and development opportunities.
- Identified and addressed community needs through personal interactions and consultations.
- Developed and managed a comprehensive community outreach program.
- Developed materials such as brochures, flyers, newsletters, and videos to promote awareness of available resources.
- Created reports and presentations summarizing key findings from research conducted.
- Built relationships with local organizations, businesses, and government agencies.
- Participated in town hall meetings to discuss current issues affecting the local area.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Consulted with staff on resolution of complex service issues.
- Recruited, interviewed, and hired volunteers and staff.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
Education
Registered Massage Therapy -
Northern Institute of Massage Therapy
Canada01.2007
Ministries Diploma - Theological/Counseling Studies
Canada Word of Faith Bible College
Red Deer, AB03-2006
Certification - Theft Security And Terrorism
Dynamix University
Calgary, AB04-2005
Certification - Staff Internship
Managing Multiple Projects, Objectives, Deadlines
Medicine Hat, AB05-1999
Certification - Staff Internship
Harassment And Racism Prevention
Suffield, AB02-1998
Comprehensive Computer Training -
PCM Interface
Medicine Hat, AB04-1997
Certification - Social Studies Education
Group Dynamics/True Colors
Medicine Hat, AB03-1997
Certification - Administration
Documentation
Calgary, AB11-1992
B.Ed. - Psy/Eng/F.Arts
Red Deer College
Red Deer, Canada01.1988
Timeline
Registered Massage Therapist
Self-Employed
01.2005 - 12.2024
Youth Services Coordinator
MFRC Deptartment of National Defense
01.1996 - 01.2000
Community Support Coordinator
Association for the Mentally Handicapped
01.1993 - 01.1994
Community Coordinator
Metis Nation of Alberta Association, Local 8 8
01.1992 - 01.1993
Registered Massage Therapy -
Northern Institute of Massage Therapy
Ministries Diploma - Theological/Counseling Studies
Canada Word of Faith Bible College
Certification - Theft Security And Terrorism
Dynamix University
Certification - Staff Internship
Managing Multiple Projects, Objectives, Deadlines
Certification - Staff Internship
Harassment And Racism Prevention
Comprehensive Computer Training -
PCM Interface
Certification - Social Studies Education
Group Dynamics/True Colors
Certification - Administration
Documentation
B.Ed. - Psy/Eng/F.Arts
Red Deer College